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Mangapapa Hotel, a luxurious boutique destination in the heart of Hawke's Bay, is seeking an experienced and dynamic Duty Manager to join our team. If you have a passion for hospitality, leadership excellence, and a desire to work in a premier hotel setting, we'd love to hear from you!
Key Responsibilities:
Provide exceptional support to the Hotel Manager.
Ensure smooth day-to-day operations across all departments.
Lead and inspire the team to deliver an exceptional guest experience.
Handle guest enquiries, reservations, and complaints in a professional manner.
Oversee health, safety, and compliance standards, including liquor license regulations.
Requirements:
Must hold a General Manager's Certificate.
Proven experience in hospitality management, with strong leadership and organizational skills.
Knowledge of Clarity PMS and Eveve for restaurant booking systems is advantageous.
Ability to thrive in a high-end, customer-focused environment.
Minimum 3 years experience in a similar role.
Applicants must have the legal right to work in New Zealand.
What We Offer:
A supportive, collaborative work environment within a prestigious boutique hotel.
Opportunities for career growth and development in the hospitality industry.
Competitive salary and benefits.
If you're ready to take on a leadership role in a celebrated hospitality venue, apply now and become part of the Mangapapa family!
Your application will include the following questions: Which of the following statements best describes your right to work in New Zealand? How many years' experience do you have as a duty manager? Do you hold a current New Zealand General Managers certificate? How many years of people management experience do you have? How much notice are you required to give your current employer?
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