Dispatch Coordinator

At WM New Zealand, we are the largest composter, the largest waste-to-energy provider and have the largest commercial electric fleet in New Zealand, all powered by electricity from waste.
As a team, we are constantly looking for new and innovative ways to redirect, neutralise and use waste.Job DescriptionAbout the roleThis is a key role within the operational team based at the Tyre Recycling centre in Wiri, Manukau.Reporting to the Operations Supervisor you will be responsible for providing excellence in customer service for WM New Zealand's customer-base, by answering customer enquiries/requests, scheduling daily work, monitoring and managing routes for the drivers who cover the North Island.Building strong customer relationships as well as proactively identifying and informing customers of any operational delays will play an integral part in this role.QualificationsAbout youWe are looking for someone with proven customer service experience in a fast-paced environmentYou also bring a proactive and positive attitude and the ability to instantly build rapport with customersYou are customer-centric, a strong relationship builder, flexible, have high attention to detail and good time managementExperience in using MS Office especially Word and Excel are also essential for this roleAdditional InformationWhat's in it for you?Enjoy a role that keeps you on your toes, offering constant challenges with a competitive salary.Discounted health insurance and other company benefits for you and your family to enjoyBecome part of a close-knit team that values collaboration, recognition, and continuous improvementWM New Zealand offers proven opportunities for career advancement.How to applyTo apply for this role click "apply now".Please note - we do not always work to fixed closing dates and may start considering applications as they are received so we encourage you to apply early.WM is an EEO employer and promotes drug and alcohol-free workplaces.You must be in New Zealand and hold a current work visa/residency or NZ citizenship.
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