Porirua City is our place. We are proud of our indoor recreation facilities and we are seeking someone to share our passion for providing an exceptional customer experience every time. You will bring your friendly and positive approach to welcome over 500,000 customers to Te Rauparaha Arena. This is an exciting opportunity to join a great team with a shared purpose and common goal to ensure that all customers visiting our facilities feel welcomed and understood.
All about the job We've got an exciting opportunity for you! Join a great team providing excellent customer service. You will bring your friendly and positive approach to welcome over 500,000 customers to Te Rauparaha Arena.
This role will enable you to interact with customers face-to-face and over the phone. You will need to maintain knowledge of all of our activities, pricing and events and have the ability to pick up systems easily. Experience working in a fast-paced customer service environment is also desired.
This is a casual role providing cover for the front foyer reception at Te Rauparaha Arena. This reception is open 7 days: between 5:00am and 9:30pm during the week and from 7:00am to 7:30pm on weekends. If you have restrictions on your availability, please let us know in your cover letter. This role will commence covering shifts from early January 2025.
All about you You'll need to show us that you:
are friendly and welcoming in your approach, creating an exceptional customer experience
have previous experience in a customer service role
can work efficiently while paying attention to detail and are a quick learner
enjoy working in a team and meeting new people
can thrive in busy environments and keep your cool in pressured situations
can put the customer at the front of your decision making
currently hold, or are willing to obtain, a first aid qualification
Porirua City is a living wage accredited employer and the starting hourly rate for this is from $28.12.
What you need to do now Come and join our team at Te Rauparaha Arena and be part of an exciting environment in the heart of Porirua City. For further information please call Summer Andrews on (04) 237 2020.
Porirua City Council is committed to providing a working environment that embraces and values diversity and inclusion. We actively encourage applications from all backgrounds. If you have any support or access requirements during our recruitment process, please let us know when you apply, and we'll do our best to get you sorted.
You will need to apply via our careers centre: http://www.poriruacity.govt.nz/careers .
Applications close on Sunday 1 December 2024. We will be working through applications as they are submitted and may progress candidates prior to the closing date, so apply now!
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