Customer Service Representative

Details of the offer

Queenstown Airport – Queenstown, South Island
We are looking for a versatile team player who can support Queenstown Airport's smooth, safe and secure operation from the car parks through the terminal, and up to the aircraft, in this hands-on operations and customer-centric role.
As a Customer Service Representative at QAC every day is different, from providing excellent customer service on our info desk, to aiding passenger flow, and ensuring continued availability of passenger facilities, including baggage trolleys and check-in kiosks.
This is a full-time permanent position, working an average of 40 hours per week, 4 days on 2 days off. This role is multi-faceted, and as such encompasses duties both customer-facing and in an operational capacity.
To hit the ground running you'll need…
A can-do positive attitude with a great personality
Customer, team and safety focus
Enjoy working on your feet in a busy hands-on work environment (This role will keep your step count high!)
Collaborative and flexible approach
Demonstrate a calm demeanor during periods of high volume
Why work for us?
Competitive salary package + Overtime
Health insurance through Southern Cross
OCP - counselling program
Day off for your birthday
Long service recognition (5, 10 & 15 years)
Team events every 6 weeks, company-wide events 3 times a year
Opportunities to volunteer for community activities and events
QAC is a Gold Pride Pledge Supporter
Live and work in the adventure capital of New Zealand
You will need
NZ residency/citizenship or a valid NZ work visa
To be able to pass Ministry of Justice, security checks and a pre-employment drug and alcohol test
Queenstown Airport is an equal opportunity employer and committed to creating a diverse and inclusive workforce. We encourage all suitable applicants to apply, we look forward to hearing from you!

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Nominal Salary: To be agreed

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