Customer Service

About the CompanyEstablished shipping line, CBD locationAbout the RoleCustomer service, including:Customer ServicesRate and manifest vessels after sailingHigh degree of accuracy requiredCreate and finalise load listsSend to the port, Logistics and plannersUpload data to specific customers' online portals as required in order to complete information flow enabling payment of freightArrange cartage as required, update accruals registerChase up overdue (outstanding) containers with customersAnswer general queries from customers regarding bookingsRespond to all cargo booking requests as requiredCreation of booking within CargoWiseEnsure customers are informed of any changes to bookingsWhat's in it for youCentral city officesJob stability - company very successful and growingPositive work cultureSkills & ExperienceShipping/freight/logistics industry experience preferredCustomer service experience doing similar dutiesHow to applyThe first step is to apply online via this job ad. If possible, please submit your CV in Microsoft Word. Alternatively, you can call Yvonne on 0221757329 if you have any questions.
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