Company Description
About Us
Here at WM New Zealand Ltd we do much more than collect residential or commercial waste. We are New Zealand's leading resource recovery, recycling and waste management provider who are committed to safeguarding our beautiful environment. This is done through sustainable management of our valuable resources. Put simply, sustainability is what we do!
Job Description
About the Role
As a Credit Controller with us, you'll be an essential part of our collection team, reporting directly to the National Credit Manager. You'll be responsible for engaging with customers to resolve debt-related issues and ensure timely payments. Your role will be pivotal in maintaining strong relationships both internally and externally.
What You'll Be Doing:
Proactively contacting customers to address and resolve debt issues.
Collaborating with team members and customers to ensure smooth credit operations.
Managing a portfolio of accounts, prioritizing tasks effectively to meet daily and monthly KPIs.
Utilizing your problem-solving skills to handle reconciliations and account discrepancies.
About you:
You're not just someone with a bit of experience in credit control or customer service—you're a passionate, driven individual with a positive attitude and a strong desire to learn and grow. Your resilience and eagerness to tackle challenges head-on will make you a great fit for our team.
Key Skills and Qualifications:
1-2 years of experience in credit control or a related customer service role.
A strong, proactive attitude with a genuine enthusiasm for customer interaction.
Excellent communication skills, both verbal and written.
Basic to intermediate Excel skills.
Ability to manage time effectively and adapt to a fast-paced environment.
This includes a comprehensive professional and personal development plan, operational training, mentoring, a wellness program and all the tools you will need to succeed as a valued member of our successful team.
Additional Information
What We Offer:
A supportive work environment with ample opportunities for personal and professional growth.
Comprehensive development plans, including training, mentoring, and career advancement.
A wellness program and resources to help you thrive both professionally and personally.
If you're ready to take on a rewarding role where your skills and attitude can truly shine, apply today and join us in making a difference!
Apply Now!
Please note - we do not always work to fixed closing dates and may start considering applications as they are received so we encourage you to apply early.
WM is an EEO employer and promotes drug and alcohol-free workplaces.
You must be in New Zealand and hold a current work visa/residency or NZ citizenship.
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