Country Manager - The Athlete's Foot New ZealandAuckland, New Zealand Req #8942At The Athlete's Foot, our team members are highly passionate about inspiring, motivating and empowering our customers to better their best. We believe that people ultimately want to lead a healthy and fit way of life and we want to empower them to do so by providing correctly fitted footwear and personalised service. From their first pair of shoes to their last, our team are there to ensure that whatever activity they want to do, they're wearing the right shoes. Our service extends beyond our four walls to support our local communities by engaging with health professionals, schools, and local sporting clubs.Joining The Athlete's Foot is more than just a job; it is a family who cares, develops, grows, and rewards each and every one of us.The role & responsibilities:We are looking for a Country Manager who is eager to accelerate in their career to oversee a passionate team at The Athlete's Foot in New Zealand. The Athlete's Foot Country Manager is an integral part of driving the company culture and values, proactively being involved in hands-on coaching, development, and empowerment of the team. They will play a pivotal role in working with the General Manager on the operational business strategy through strong customer engagement, brand advocacy, and loyalty. Building strong relationships, critical thinking and problem solving along with strong time management and organisational skills is needed to be successful in the role.To be successful in this role, you should have experience in the following:Ensuring efficient operation of stores to achieve optimal results in sales targets, KPI's, store presentation, visual merchandising, stock levels, wage control, and shrinkage.Set and communicate targets and KPIs for the month/quarter for your region, ensuring support and resources are available.Contribute to the overall brand strategy and promote the importance of customer satisfaction.Effectively manage wage costs to weekly wage targets, company rostering standards, and following the NZ legislative requirements.Continuously review, improve, and innovate on the offerings in the market, employee environment, and retention and training opportunities.Coach, train and assist Area Managers with performance management concerns and disciplinary processes, liaising with the relevant stakeholders.Collaborate with other Stake Managers and AU National Retail Manager to ensure operations are consistent across the brand.Regularly travel to stores with your Area Managers to conduct visits.Motivate, train and nurture a genuine team culture and stimulate personal development for your Area Managers ready for future succession planning.Ensure efficient OH&S management and adhere to all applicable OH&S legislation.Benefits & culture:40% off Accent Group brands | Hype DC, Skechers, Platypus, Vans & many more.Access to our Employee Benefits Program.Be a part of Accent Group leadership conferences, awards nights, product launch events and much more.Work amongst premium products alongside a like-minded team and customer.To be successful in this role, you will have:Demonstrated 3+ years National Manager / Regional Manager experience in a fast-paced retail environment with 12+ stores.Ability to travel across the country to visit stores.Impeccable written & verbal communication skills, not only with your team but with leaders & stakeholders.The ability to think strategically to identify missed opportunities and have a proven track record in driving sales and KPI's.At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land, the Aboriginal and Torres Strait Islander and Maori people.
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