Compliance Operations Manager

Details of the offer

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Newly created, senior leadership opportunity

Te Whiwhinga mahi | The opportunity

The purpose of this newly created role is to lead our function responsible for delivering regulatory assurance across the end to end commercial transport system. You will have ownership for the licensing, compliance monitoring, and the enforcement of commercial transport operations nationally, as well as responsibility for delivering the Safer Commercial Transport Operating model which is a risk based; evidence led compliance programme that ensures risk is targeted across the Commercial Transport sector in Aotearoa New Zealand. The function is also accountable for ensuring timely, legally defensible and proportionate enforcement action is taken to resolve compliance issues and mitigate risk.

This role leads a team of eight Compliance Managers based regionally across the country and our Commercial Licensing team through the Manager of Commercial Licensing.

Ko koe tenei | About you

In additional to your proven senior leadership skills, it is essential that you are an experienced regulator with a proven track record working within either a central or local government environment. We are an organisation going through change, so we are looking for candidates who have the skills and experience to enable change particularly when it comes to how we work and how our teams perform. You will be a seasoned people leader with well-honed skills in leading people through a change journey and will challenge the status quo.

Specifically, and to ensure your success, we would like you to bring the following:

A proven track record of managing large high performing teams in an operational environment.

Senior leadership experience in a regulatory, infrastructure and/or service delivery environment managing critical risk identification and monitoring regulatory frameworks and processes.

Strong knowledge and understanding of regulatory policies and processes, preferably within the Government context

Proven experience in complex delivery, prioritisation, and ability to work under pressure.

Experience leading change and continuous improvement initiatives to drive consistency and build capability.

Solid decision making and ability to impact overarching strategy.

Experience in leading, influencing and building credibility across a range of stakeholder's relationships to drive behaviour change.

Strong communication and influencing skills with extensive experience in simplifying complex technical issues into simple business language.

Click here to view the Position Description.

You will also have knowledge of, or a willingness to gain an appreciation of te Tiriti o Waitangi (the Treaty of Waitangi) as it applies in the public sector.

Ko wai matou | About us

As the lead regulator for land transport our purpose is to ensure that the system is safe, efficient, effective and operates in the public interest. Safety is a top priority for NZTA|Waka Kotahi and we, as Te Ropu Waeture (the Regulatory Services group), aim to improve safety and reduce the risk of harm by being a firm and fair real-world regulator applying principles of good practice grounded in Te Ao Maori - Whakapono (Integrity), Manaakitanga (Caring for people), Whanaungatanga (Relationships) and Kotahitanga (Unity).

Being a real-world regulator means we take a system view that is focused on improving safety outcomes and reducing harm, we work to understand why people behave the way they do and are pragmatic in how we respond, we encourage and educate to support people to comply and enforce compliance when necessary.

The Safer Commercial Transport team is responsible for regulating licensed commercial transport operators: from heavy vehicles, rental vehicles, large passenger services to small passenger services. We do this by monitoring our sector through audits, reviews and investigations and working with industry to drive best practice.

Along with our other benefits we also have new NZTA|Waka Kotahi Life, Income Protection and Critical Illness Insurance scheme available for permanent employees.
To be considered for this position you must have a legal right to live and work in New Zealand.
NZTA| Waka Kotahi is an equal opportunity employer (EOE). We recognise the importance of diversity and inclusion and are committed to providing a working environment that embraces these values. Please let us know if you need any support or have any access requirements that will help you through the recruitment process.
Please note that we may begin shortlisting as we receive applications. We encourage early applications as we may withdraw the advertising at any time.
What can I earn as an Operations Manager

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Nominal Salary: To be agreed

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