Client Support Associate

Job Description:Vesper Marine is seeking a passionate and resourceful Client Support Associate to join our team in Nelson, NZ. As an Entry Level role, this position requires at least 1 year of experience. The ideal candidate will have strong presentation and creativity skills to engage with clients effectively. Responsibilities:- Answering client inquiries via phone, email, and chat- Providing product support and troubleshooting assistance- Assisting with product demonstrations and training sessions- Maintaining accurate client records and information in the CRM system- Collaborating with the sales and marketing teams to ensure client satisfaction- Identifying opportunities for improvement in client processes and procedures- Contributing to the development of client support materials and resources Requirements:- 1 year of experience in a customer support role- Excellent communication and interpersonal skills- Strong organizational and time-management abilities- Ability to work both independently and in a team environment- Proficiency in Microsoft Office and CRM systems Benefits:- Company-provided equipment- Gym membership- Dental insurance Working Environment:At Vesper Marine, we strive to nurture an entrepreneurial atmosphere, even within an established organization. We value creativity and innovation, and provide opportunities for professional growth and development. Deadline to Apply: March 9, 2024 Equal Opportunity Statement:Vesper Marine is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.