Clerical Administrator - Elective Services - North Shore Hospital

Elective Services Planned Care Clerical Administrator - Surgical Services - Te Whatu Ora Waitemata

Permanent Full-time position (1 FTE) Monday to Friday North Shore Hospital About the Role

We are seeking a highly motivated administrator to join our friendly and supportive General Surgery team at Waitemata District Patient Service Centre. The purpose of this role is to manage referrals, waiting lists, and book surgery for patients requiring services offered at North Shore Hospital, Elective Surgery Centre & Waitakere Hospitals.

This includes working with nurses and doctors to plan and schedule appointments and patients' surgery events efficiently and effectively to ensure optimal utilization of the service provided to the public within the Waitemata District.

About You

As the first point of contact for our patients, it is essential that you have:

Excellent communication skills (both written and verbal) The ability to promote a professional image whilst providing excellent customer service Empathy and a desire to help those around you This is a great opportunity for someone who enjoys variety and is willing to go the extra mile If you possess the following range of skills, we look forward to receiving your application:

Excellent reception and telephonic skills Accurate computer and data entry skills Interactive Team Player Self-motivated Strong customer focus Process and procedure oriented Flexibility and willingness to work with changing priorities are essential Great interpersonal and communication skills Knowledge of hospital information systems would be advantageous (however, training will be provided to the successful candidate) This role is covered by the PSA National Health Administration Workers Collective Agreement and is mapped to role profile 4B.

For assistance with your online application, please contact Bairavi Thavarasa, Recruitment Consultant via email.

Please note: If we receive an overwhelming number of applications for this role, we will close the role earlier.

Reference Number: WDHB18523

Closing date: 23 September 2024

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