Cargowise Application Administrator

We are currently looking for a CargoWise Administrator to join our team to ensure the company capitalizes on the benefits offered by the system.
The Administrator responsibilities include creating user accounts, maintaining the databases and training staff on the effective use of CargoWise products.
Ultimately, you will work with a small team of IT professionals to ensure the organization utilises the capabilities offered by CargoWise effectively and efficiently.
Responsibilities

Oversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions and public groups
Resolve user support tickets
Identify and gather requirements from users and stakeholders
Support team members and monitor user adoption of CargoWise tools in our organization
Provide ongoing user training and create training materials as needed

Requirements and skills

Proven work experience as a CargoWise Administrator
Certified CW1 practitioner.
Extensive experience in the administration and maintenance of the systems
Experience in performing upgrades and ensuring successful integration
Exceptional ability to create and maintain the databases
In-depth knowledge of CargoWise products and their functionalities


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