Career Opportunities: Customer Care Representative (1004082) Requisition ID 1004082 - Posted - New Zealand - Full-time - Professional Services We are Woolworths Group We are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose - 'to create better experiences together for a better tomorrow'. If you're excited to turn today's blue-sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive, and empowering workplace. A unique opportunity to work from home permanently! $26.52 per hour, $28.62 per hour after 6 months, and no travel expenses! Team Benefits - 5% discount + another 5% discount on ALL fresh & own brand products Ready to make an impact? No matter where you are in New Zealand, Woolworths NZ now has multiple opportunities available in our Customer Care team. These are fantastic remote working positions that will allow you to connect directly with communities and customers across the country responding to queries and resolving problems. About the Role | Mo te Turanga This team provides quality and efficient customer service within agreed targets. They help over 1000 customers each day. You should be a highly customer-focused individual with a good eye for detail and the ability to multitask. As the work is remote, it is essential that you have contact centre experience and know your way around a computer. Here's what else you'll need to succeed in the role: Reliable high-speed broadband / wifi A smartphone Ideally, a private room with office desk to fit 2 screens and a chair A degree of technical knowledge and computer literacy Great communication skills and the ability to build rapport Customer Care operates Monday to Sunday from 5am - 11:30 pm. All shifts and hours will be discussed in the interview process. Start date will be 11th of November 2024. You will be required to work full time for the first 5 weeks, Monday to Friday 8am - 3:30pm for training, then will move to your selected shift. We always put our customers first, and this team is no exception. Our leaders work hard to ensure we collectively follow our mission as a business. Working with Woolworths | Te Mahi ki Woolworths Our purpose is to make Kiwis' lives a little better every day. We're friendly, down-to-earth, and energetic - we work hard but we have a great time doing it. Come as you are | Haere mai ra We're an equal opportunity employer and are committed to the principle of equal opportunity for all. Everyone belongs at Woolworths Group Diversity, equity, inclusion, and belonging are key to realizing our purpose. We recognize the value our team's diversity brings to our business, customers, and communities. We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process. #J-18808-Ljbffr