Business Development - Packaging Specialist Bring your Packaging expertise to offer solutions and drive results - collaborate and share insights to uncover better solutions for your customers
The Role - Business Development, Packaging Specialist
Reporting to a National Sales Manager, in this role you will be tasked with identifying and growing new business opportunities within the packaging solutions range while also supporting and developing our existing customer relationships. Bring your expertise and industry knowledge to consult and provide advice to not only your customers but also your colleagues.
You will be a proactive advisor and sales hunter, influencing decisions and providing best practice advice to your internal and external customers.
OfficeMax is passionate about sustainability and offering sustainable options for our Customers. Our packaging solutions demonstrate this shift. Long gone the days of receiving one oversized box per item filled with tissue and cardboard - we now offer a range of sustainable protective packaging solutions. Support your customers and take them on a sustainable journey.
Join a business that truly cares about our people, our environment and evolving the way we work.
Your key responsibilities are:
Outbound Sales and Business Development Proactively identify and win new business in new and existing customers through structured planning; goal and objective setting, sales pipeline management and the ongoing tracking of results
Ensure the delivery of a high quality customer experience, maintaining a full understanding of the OfficeMax sales offer, including the relevant specialised products and services
Develop leads and capture new account opportunities
Collaborate with the Sales Operations and Account Management teams, following up on all leads and opportunities sourced from their frontline customer interactions
Ensure all pipeline and customer information and activity is up to date in Salesforce CRM
Excellence in Sales execution Achieve Sales revenue, gross profit, margin % and conversion targets
Drive the business development sales process through phone/email cold calling, qualifying leads, identifying pain-points and opportunities, solution selling, proposal development, negotiation, new customer implementation and handover
Collaborate with other sales and operational team members when conducting joint face-to-face/online/showroom customer visits and interactions
Generate quotes and check prices and stock levels through the Pronto ERP or CRM system
Collaborate with Bid Writer should any customer-specific customisations be required e.g. inclusion of sustainability, charitable foundations material
What you will bring:
3-5+ years business development management experience
Experience in the relevant sector or industry
Successful record of gaining new business and customers, and consistent achievement of sales targets
Demonstrated experience in customer negotiations
Previous experience using ERP systems, preferably Salesforce, Pronto and Seismic
Commercial, logistics and problem-solving skills
Empathetic and adaptable interpersonal skills
Sustainability and HS&W champion
People and Culture
A business that cares, take your birthday and a wellbeing day off on us!
Staff buying rates
Hybrid working arrangements with at least three days based in the office
Great people! A business you can be proud to work for!
Our people are genuine, and proactive solution finders. We care about our colleagues, customers and the company's success. This is a business with heart and one you can feel proud to work for!
We have a diverse culture, and encourage open and transparent communication throughout. One of the key parts to our culture, is that our people know how their work adds value to the wider business. So you can leave each day feeling like you are making a difference, where your voice is heard and respected - always a good start!
Not only are we people focused, but we are hugely passionate about being accountable for our Sustainability footprint and our support to Barnardos 0800 What's Up line, Aotearoa New Zealand's only helpline for children and teenagers. We are also proud to be Government partners of the Ikura project, where we provide free period products to education providers across the country.
By joining OfficeMax, you are choosing a business that prioritises diversity of culture and thought. You will bring your growth mind-set and enjoy the challenge of constant evolution. No one day is the same!
OfficeMax has RE-SHAPED the business to enhance our customer's experience
Being able to adapt and evolve has been key to our success. Although our purpose to empower successful and sustainable workplaces across Aotearoa, New Zealand has not changed; the landscape in which we work in has.
From product development and service offerings to how we work internally, OfficeMax has taken the time to RE-FOCUS on the future of work, while listening to what our customers need. It's now time to deliver on that, and fuel our next level of expansion - haere mai, come join us!
Reference # 53779
Location(s): Christchurch
Expertise: Account Management, Business Development, Sales
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