Job Title: Assistant Store Manager
Asian Supermarket is committed to providing high-quality service and continuously enhancing the shopping experience for our customers. Due to business expansion, we are inviting motivated individuals to join our team. If you are passionate about the retail industry, possess strong communication skills, and have a spirit of teamwork, we welcome you to apply for suitable positions and grow with us.
Key tasks and responsibilities:
· Assist the Store Manager to manage the store 's operation generally
· Assist managing a team of store staff including interviewing, hiring, scheduling, training, leading, and general supervision
· Manage the store and all staff while the Store Manager is not on shift
· Make sure all the staff follow the store 's policies and standards
· Make decision of staff roster when required
· Maintain the highest standard of products , services and store's equipment
· Assist enforcing and monitoring all health, safety, security, and sanitation standards in the store, ensure all requirements are met and maintained
· Assist managing products' prices, store promotions and marketing strategies
· Maintain store's inventory, and order new supplies as needed
· Assist m anag ing all the records of work properly in the store
· Responsible for daily deposits, and the correct operation of the POS systems
· Balancing of all daily cash drawers and POS
· Manage customer service in the store to a high level of customer satisfaction
· Deal with customer complaints according to store's complaints procedures
· Have decision to compensate customers in the case of changes of purchases , and check the returned goods
· May sell products and provide services to customers
· R eport directly to the Store Manager
Pay rate: Minimum $2 6.00 / hourMaximum $ 30.00 / hour
Guaranteed hours of work per week:Minimum 30 hours , permanent full-time
Requirements for the job:
· You should have a relevant business q ualification at level 3 or above , or alternatively should have a Bachelor's Degree or higher in any major
· 2 years work experience in store management is required
· Strong understanding and knowledge of supermarket operation
· Excellent problem-solving, and customer service skills
· Exceptional communication and interpersonal skills
· Full training will be provided
· Full time availability
· Able to work on Monday - Saturday
· No criminal record
· Candidates need to be NZ citizens/residents
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