Applications Support Analyst

Exciting opportunity in Christchurch or Auckland with competitive salary and benefitsSupport internal CRM with exciting projects alongside a passionate and friendly team. Permanent role available.What our client can offer:Our client supports career growth and training in various sectors across New Zealand. The role sits within a passionate, driven and friendly team who work across a range of BAU and project needs. They offer flexible working, your birthday off, one volunteer day annually and wellbeing services.What you will do:As an Application Support Analyst, you will configure CRM systems, troubleshoot technical issues, and resolve support tickets. You will work closely with the Solutions Architect and Applications Analyst on various projects. Tasks include creating workflows, data analysis, and generating reports. Your role will require regular interaction with internal staff and external agencies. You will contribute to planning sessions, stand-ups, and team meetings, ensuring smooth operations and successful project completion.Skills and experience we are looking for:Intermediate application support experienceMS Dynamics 365 CRM exposureSQL proficiencyReporting skills (SSRS or PowerBI)Troubleshooting and problem-solving skillsExperience with training and delivering workshops for end usersData analysis and requirement gatheringStrong communication skillsProactive and self-learning attitudeConfidence and assertivenessYou can be based in either Christchurch or Auckland. This role offers a balance of routine tasks and technical challenges, making it ideal for those who enjoy varied and impactful work!What to do next:Apply using the Apply button on this page.
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