Admin Support - Network Operations

Details of the offer

At Counties Energy we believe energy can change lives for the better. For the planet. Our customers. And our communities. As one of New Zealand's most progressive energy companies, we power everything from homes and businesses, through to new tech innovations and life-changing ideas.As a 100% community owned electricity distributor, we deliver safe and reliable power to more than 47,000 homes and businesses from coast to coast from southern Auckland to the northern Waikato. But we're more than just power – we're a technology and energy business, and as Aotearoa New Zealand transitions to a low carbon future, we'll continue to lead change to be fully prepared for what's next.Based in Pukekohe, our sights are set nationwide for our future. With an asset base of $577m and revenue of $171m per year, our people at Counties Energy number 200 plus, while our subsidiary ECL Group, a technology and energy solutions company which spans the country, employs around 300.Our network is evolving and growing at one of the fastest rates in the country. We're seeking great talent to build, plan and maintain this growth.We're searching for a highly skilled, personable individual to join our Network Operations Administration team starting with us mid to late January 2025. This may be your opportunity to skip the Southern Motorway commute, join your local lines company and work closer to home.As an Administrator you'll bring high attention to detail, great self-management, organisational skills, and strong technology skills – particularly with Microsoft and Customer Management Systems. This role works closely with internal managers and occasionally direct contact with our customers, so clear written and verbal English communication skills are essential.Day to day this is a varied role where you'll assist with data entry of timesheets, raise and process purchase orders, provide admin support to Operations business units, assist with monthly reporting, update job records, create PPE orders and respond to enquiries from external stakeholders.To be successful in this role, you will ideally bring the following:Bring a minimum 5+ years administrative and customer service experience gained within a NZ organisation.Demonstrate customer centric service – taking initiative to positively engage with our customers.Have a calm, professional temperament with ability to cope in pressured environments.Have a high level of accuracy and attention to detail.Bring experience with customer negotiation or case resolution – beneficial.Not shy away from problems and bring a solution focused outlook.At Counties Energy, we value a growth mindset, so if you have most of these things in your toolbox, we encourage you to apply.The perksThere's too many to list! Here's some:Health, life, and income protection insurance.Many training and development opportunities.Competitive remuneration.A fast-paced environment where everyone is encouraged and empowered to bring fresh ideas to the table.And after 12 months we'll add:Increased company KiwiSaver contribution to 4%.A paid Me Day to use as you choose.An extra 5 days of sick leave.Tono mai | How to apply?If you're based in Aotearoa New Zealand with relevant work rights and will undergo our pre-employment medical check and drug test, send us your application including CV and cover letter by Monday 18th November 2024.Please note that you may not receive notification of the outcome of your application until the vacancy has closed and we have completed the shortlisting process.Due to immigration requirements, we are only accepting applications from those who have current work rights in New Zealand right now.
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Nominal Salary: To be agreed

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