Account Support Manager

Job Description: Farmers Insurance Exchange is seeking a part-time Account Support Manager to join our team in Auckland, NZ. As a mid-to-senior level professional with at least 6 years of experience in the insurance industry, you will be responsible for providing exceptional support to our clients and ensuring their needs are met. Responsibilities: - Serve as the main point of contact for clients, addressing any inquiries or concerns they may have - Develop and maintain strong relationships with clients to ensure their satisfaction and retention - Analyze client accounts to identify opportunities for growth and upselling - Collaborate with the sales team to develop strategies for increasing revenue and expanding our client base - Provide support to the underwriting team by reviewing policies and ensuring accuracy - Assist with claims processing and resolution as needed - Stay up-to-date on industry trends and regulations to provide informed guidance to clients - Utilize critical thinking and negotiation skills to resolve complex issues and disputes Requirements: - Bachelor's degree in Business Administration, Finance, or a related field - 6+ years of experience in the insurance industry, with a focus on account management - Hardworking and resourceful individual with a strong work ethic - Excellent communication and interpersonal skills - Ability to think critically and problem-solve effectively - Proven negotiation skills and the ability to influence others - Knowledge of insurance products and services - Proficiency in Microsoft Office Suite and CRM software Benefits: - Life insurance coverage - Free accommodation - Free food during work hours Working Environment: At Farmers Insurance Exchange, we are committed to paving the way for diversity and inclusivity. We strive to create a culture of belonging where all employees feel valued and respected for their unique perspectives and contributions. Deadline to Apply: September 8, 2024 Equal Opportunity Statement: Farmers Insurance Exchange is an equal opportunity employer and is committed to providing a work environment that is free from discrimination and harassment. We celebrate diversity and are dedicated to creating an inclusive workplace for all employees.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.