White + Wong's Queenstown - Duty ManagerGood Group Limited – Queenstown, South IslandWe are seeking an exceptional and seasoned individual to join our award-winning White + Wong's restaurant located in the heart of Queenstown.We are looking for a motivated and experienced candidate with exceptional customer service skills for a full-time Duty Manager role.A successful applicant will have exceptional customer service skills, along with a positive attitude and strong service knowledge.Are you someone that fits this brief?***Must have full NZ working rights***You have worked for a similar premium high-volume restaurant at supervisory level for at least 3 yearsYou have a current Manager's Certificate or LCQYou have a passion for providing exceptional guest serviceYou are an excellent problem solverYou have exceptional leadership and communication skillsYou are passionate about serving simply the best food and wineYou love to work within a great team environment and enjoy fast-paced serviceYou get a buzz from working hard and getting great resultsYou are confidently able to multitask and have strong guest relations skillsYou understand how a restaurant works, are familiar with online reservations systemsYou would like to build on a successful career in the hospitality industryYou are willing to work during peak hours, including evenings, weekends, and public holidaysYou are ready for some amazing opportunities working for a progressive hospitality companyWorking with us means you will receive:Highly competitive remunerationAmazing career development in a growing group, working with a great teamStaff discounts at all our venues across Queenstown and AucklandOpportunities to transfer within the group across New ZealandThe core of the role:Achieve top line salesEnsure good roster managementAssist in recruitmentFocus on staff development and trainingEnsure the establishment is clean and tidy at all timesDeal with guest enquiries, including emailing and taking phone callsEnsure maintenance of equipment, facility, and groundsEnsure Health and Safety is met at all levelsManage and conform with regulatory licensing requirementsGood Group Hospitality is an established and expanding hospitality business with a restaurant portfolio including White + Wong's, Botswana Butchery, and Harbourside Ocean Bar Grill located in Queenstown and Auckland.We pride ourselves on providing premium fun dining experiences to the thousands of guests that visit each year.We also do our best to ensure that our staff stand out from the rest, are enthusiastic and have the ability and passion to consistently exceed our customer expectations.If you think you are ready for your next challenge, don't hesitate and apply today!!This is a full-time role with rates that reflect your level of experience.
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