Who are we? TDX (formerly known as TransDiesel), is a true New Zealand success story and 100% New Zealand owned and operated. From humble beginnings when we were set up over 40 years ago by a couple of mates, today TDX is regarded as a market leader for the sales and service of construction equipment, diesel engines, transmissions, generators, and oil and filtration products. We partner with the civil, forestry, construction, mining and marine sectors across all of New Zealand.TDX is the distributor of leading global brands including Volvo CE, Yanmar CE, Shell Consumables, Kohler Generators, Perkins Engines and Allison Transmissions. We are committed to delivering a world-class experience with local know-how.What's in it for you?Get paid weekly, onsite parking, life insurance, discounted medical insurance, staff discount on retail products, and stable secure employment in a well-established and growing company!The role:Based in our Head Office located in Hornby, and Reporting to the GM – Aftersales, you will be responsible for ensuring customers receive correct information with a high-quality service, manage Warranty Department budgets, ensure accurate processing of claims, and be accountable for financial outcomes.Responsibilities include:Tracking and reporting of warranty claims, management of warranty creditingBuilding positive partnerships with manufacturers and representativesProduction of technical reports on warranty issuesLiaise with customers and appointed dealers to manage warranty and CSA repairsActively seek to improve cost recovery from product manufacturersWe are ideally looking for:At least 3 years' experience working in a technical role within the Heavy Diesel or Automotive industryMust be able to collaborate with internal and external stakeholdersAble to work with high levels of pace and energyAbility to communicate and train others on the prescribed process to ensure successful outcomesExcellent written and verbal communication skillsPositive and enthusiastic attitudeProven use of initiativeAbility to travel if/when requiredIt's people that keep our customers going. If you are looking for a role that will keep you busy, in a company that will grow and develop with you, then you have found your place, and we can't wait to see your application by hitting APPLY NOW. How to Apply:Fill out the application form below.Click green button - Apply Now - to submit application.If the green button says - Continue Application Next Page - please ensure you complete the form on the next screen to complete your application. Fill out the application form below.Click green button - Apply Now - to submit application.If the green button says - Continue Application Next Page - please ensure you complete the form on the next screen to complete your application.Important:Double check your email is entered correctly.Application updates are sent from Chilli Factor recruitment software.Please check your inbox (and junkmail) for application updates.Recruitment team may text message your mobile number to update you on your job application. Text response to us costs your normal text price. Option to use Txt Free Reply. Application Form Questions marked with * require an answer. First Name * : Last Name * : Phone 1 * :(primary mobile) Phone 2: Email * : Address * : City * : Province/State: Postal Code: Country * : LinkedIn Profile: Referral Source * : Are you currently employed by our company?: Yes No Message: Income Type: Income Amount: To: What type of New Zealand driver license do you hold? * Are you legally entitled to work in New Zealand? * Yes No Please enter coutry of citizenship or residency, or current work permit status (including type of visa, expiry date and visa #). Details * : Attachments Resume/CV: You can add/change attachments by re-clicking on Browse button Address: 533 Halswell Junction Road,South Hornby,Christchurch,New Zealand
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