Who are we? TDX (formerly known as TransDiesel), is a true New Zealand success story and 100% New Zealand owned and operated. From humble beginnings when we were set up over 40 years ago by a couple of mates, today TDX is regarded as a market leader for the sales and service of construction equipment, diesel engines, transmissions, generators, and oil and filtration products. We partner with the civil, forestry, construction, mining and marine sectors across all of New Zealand.
TDX is the distributor of leading global brands including Volvo CE, Yanmar CE, Shell Consumables, Kohler Generators, Perkins Engines and Allison Transmissions. We are committed to delivering a world-class experience with local know-how.
What's in it for you?
Get paid weekly, onsite parking, life insurance, discounted medical insurance, staff discount on retail products, and stable secure employment in a well-established and growing company!
The role:
Based in our Head Office located in Hornby, and Reporting to the GM – Aftersales, you will be responsible for ensuring customers receive correct information with a high-quality service, manage Warranty Department budgets, ensure accurate processing of claims, and be accountable for financial outcomes.
Responsibilities include:
Tracking and reporting of warranty claims, management of warranty crediting
Building positive partnerships with manufacturers and representatives
Production of technical reports on warranty issues
Liaise with customers and appointed dealers to manage warranty and CSA repairs
Actively seek to improve cost recovery from product manufacturers
We are ideally looking for:
At least 3 years' experience working in a technical role within the Heavy Diesel or Automotive industry
Must be able to collaborate with internal and external stakeholders
Able to work with high levels of pace and energy
Ability to communicate and train others on the prescribed process to ensure successful outcomes
Excellent written and verbal communication skills
Positive and enthusiastic attitude
Proven use of initiative
Ability to travel if/when required
It's people that keep our customers going. If you are looking for a role that will keep you busy, in a company that will grow and develop with you, then you have found your place, and we can't wait to see your application by hitting APPLY NOW.
How to Apply: Fill out the application form below.
Click green button - Apply Now - to submit application.
If the green button says - Continue Application Next Page - please ensure you complete the form on the next screen to complete your application.
Fill out the application form below.
Click green button - Apply Now - to submit application.
If the green button says - Continue Application Next Page - please ensure you complete the form on the next screen to complete your application.
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Address: 533 Halswell Junction Road,South Hornby,Christchurch,New Zealand
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