**Job Title:** Virtual Assistant - Work from Home **Company:** Figured **Location:** Hamilton, Waikato, New Zealand **Job Type:** Part-Time **Seniority:** Associate Level **Years of Experience:** 4 **Position Summary:** Figured is seeking a motivated and detail-oriented Virtual Assistant to join our dynamic team.
This part-time remote position offers flexibility while engaging you in essential tasks that support the company's operations.
We value cutting-edge ideas and solutions, and as a Virtual Assistant, you will play a crucial role in enhancing productivity and streamlining processes.
**Key Responsibilities:** 1.
**Administrative Support:** - Manage and organize digital files, documents, and databases.
- Schedule and coordinate meetings, appointments, and travel arrangements.
- Implement and maintain efficient office systems, ensuring timely retrieval of information.
2.
**Communication Duties:** - Serve as the first point of contact for clients and stakeholders, responding promptly to inquiries via email and phone.
- Prepare correspondence, reports, and presentations as required.
- Facilitate effective communication within the team and with external partners to ensure smooth operations.
3.
**Project Assistance:** - Assist in managing various projects by tracking deadlines, deliverables, and resource allocations.
- Conduct research and compile data to support decision-making for ongoing projects.
- Provide critical support in the implementation of new initiatives and processes.
4.
**Data Management:** - Maintain accuracy in data entry and reporting, regularly updating and auditing databases.
- Analyze data and prepare summaries for management review.
5.
**Customer Relationship Management:** - Support the customer service team in addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction.
- Assist in the retention and engagement strategies of clients.
6.
**General Office Tasks:** - Perform various clerical duties including filing, scanning, and maintaining office supplies inventory.
- Help identify areas for improvement in administrative processes and suggest streamlined methods for better efficiency.
**Requirements:** - **Experience:** - A minimum of 4 years of experience in a similar role, preferably in a virtual working environment.
- **Education:** - Relevant qualification in business administration, management, or a related field is preferred but not essential.
- **Technical Skills:** - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace tools.
- Strong familiarity with project management and CRM software (e.g., Asana, Trello, HubSpot).
- **Personal Attributes:** - Adaptable and able to thrive in a fast-paced, changing environment.
- Reliable with a strong sense of responsibility and professionalism.
- **Soft Skills:** - Excellent verbal and written communication skills.
- Strong critical thinking abilities to solve problems efficiently.
- Capacity to work independently while still being a contributing team member.
**Benefits:** - Opportunities for travel to industry events or client sites as necessary.
- Company-provided equipment to facilitate a productive home working environment.
- Parental leave benefits to support work-life balance.
**Working Environment:** Join Figured, where you'll be part of a forward-thinking team that values collaboration and innovation.
We pride ourselves on leading the industry with cutting-edge ideas and solutions.
As a Virtual Assistant, your contributions will be vital in achieving our collective goals and supporting our mission.
**Equal Opportunity Statement:** Figured is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
We encourage applications from people of all backgrounds and strongly believe in the value that diverse perspectives bring to our team.
**Deadline to Apply:** Please submit your application by **October 31, 2024**.
We look forward to reviewing your application!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.