You can help bring our villages to life!At Summerset, from the moment we start developing a village, to when our residents call it home, it's the passion and dedication of our people that brings our villages to life. We are one team united by being part of something bigger – to bring the best of life to our residents.The way we work is guided by our values - One Team, Strong Enough to Care and Strive to Be the Best. We know it takes a collective effort to bring a village to life and help it thrive, so Summerset is a place where everyone's uniqueness and diversity can shine.When you're part of the Summerset team, you belong to a place where your work has real impact, who you are is fully embraced and where your career flourishes.Job DescriptionWe're searching for a seasoned Manager with a great track record in staff management and customer service. If you're ready for new challenges, here's a fantastic opportunity to develop your career in our Havelock North village.This key leadership role will see you responsible for all staffing and financial management, and will have control over operations to ensure the village runs smoothly every day. You and your team will be backed by an organisation that sees quality of resident lifestyle and care as top priority. If you're after a role where you have the freedom and support to make effective change, you'll thrive here.It's a role that could suit if you're an empathetic, confident person with a solid background in customer-facing environments. As we have a Clinical Manager, you'll focus on the business side of our operations and continue developing a fantastic community for our residents. So, if you're used to dealing with a wide variety of people, meeting targets, handling customer queries and reviewing operations, you could find this a fascinating and rewarding career move into a growing industry with a secure future.You'll benefit from strong management and senior office support, as well as peer support from the other Village Managers across the region. This is an excellent time to be joining Summerset - not only are we growing and investing, we're the fastest builder of new retirement villages in New Zealand, so for the right person this company is brimming with opportunity.QualificationsExperience with management of a profit centre or achievement of revenue targetsDemonstrated ability to deal with operational complexity (i.e. multifunctional responsibility as opposed to single function)Operates effectively in a branch context, i.e. implements strategies, policies and initiatives that may be developed outside own sphere of influenceStrong interpersonal and people leadership skills, able to be firm minded when needed and resilientPatience and empathy with older people and their familiesSound judgementProactive in style and an effective implementer of projects and change managementSocially confident, connects well with a wide range of peopleAdditional InformationWhy work at Summerset?Southern Cross health insuranceBirthday day offDiscounts across a range of brandsSo are you ready to help us down this exciting path to the future?Due to NZ Immigration requirements we are obliged to consider candidates that already have the right to work in NZ for this role first. Due to this we may not be able to support a visa application for this role. This role may close early due to an increased number of applications.Summerset is one of New Zealand's leading retirement village operators, and more than 8,000 New Zealanders call Summerset home. Our vibrant villages focus on bringing the best of life to our residents, and we offer a continuum of care to provide peace of mind should the care needs of our residents' change.Our recent expansion into Australia includes two retirement villages in development and five more in the works in Victoria.We offer a range of careers, from development and design through to care, village and property management, and corporate functions such as finance and marketing.
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