Veterinary Receptionist

CS_SVSVTHR_862_11/24
Professional Grade 3 48036 - 63675
College of Sciences
Term length: ongoing
Hours of work: part-time

Position Overview

Do you enjoy a busy frontline role working with both humans and animals alike? If you are passionate about pets and providing exceptional customer service, we want you to join our team at Massey Vets.

Massey's Veterinary Teaching Hospital is a state-of-the-art, fast-paced facility offering New Zealand's most comprehensive veterinary expertise.

About the role

While there are certain duties that are part of the job, an important responsibility of a veterinary receptionist is to greet patients and their owners as they arrive, making them feel welcome. Often, the first point of contact with Massey Vets is over the phone; the ability to process information accurately while maintaining interaction with clients already at the reception counter is essential. You will be providing accurate information, efficiently processing payments, financial documents, invoices, paperwork, and entering client/patient records in the veterinary database.

This is a 0.8 FTE (30 hours per week - 11am to 5.30pm daily) in a busy primary and referral clinical practice where we teach veterinary science students. Being a receptionist in a veterinary clinic takes a special kind of person who can deal with both humans and animals alike.

What we are looking for
This role will be based primarily in the companion animal reception of the Veterinary Teaching Hospital.

Applications will be reviewed as received so if you have the ability to keep calm under emergency type situations and can add value to a wider team then – apply now!

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