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The Court Theatre has been creating and sharing live theatre with audiences from across Otautahi and Waitaha for more than 53 years. Each season typically features 15 – 20 productions including commissioned works, New Zealand and Australasian premieres, contemporary through to classic drama as well as comedies, improvised comedy and musicals. This year more than 80,000 patrons are expected to attend a Court Theatre performance.
At the beginning of 2025, we will be moving into our permanent new home in the heart of the city. This brand-new, purpose-built facility will open up new possibilities for The Court Theatre both in the way it works and the way we engage with the communities of Otautahi Christchurch – it also creates an exciting opportunity for a Venue and Customer Manager to join our team.
Reporting to the Executive Director and part of the Senior Leadership team, this new role will be crucial in establishing effective practices for the organisation in our future home and will oversee the setup and smooth running of the venue management and facilities.
This is a varied role where you will be responsible for the following:
Manage the operations, maintenance, security, facilities, and compliance for the venue.
Oversee the F&B and Customer Experience team, developing effective workplans in conjunction with the team managers.
Oversee the organisation's IT requirements (for venue and staff) ensuring they are fit for purpose, efficient, and cost-effective.
Overall responsibility for the annual calendar including venue requirements for Artistic, Production, Education and Learning, The Jesters, Partnerships and Sponsorship, and external venue bookings.
Develop venue policies in line with our Health & Safety, Fire Risk, Licensing, and contractual obligations.
Ensure Health and Safety policies and legislation are understood across the organisation, applied effectively, and implemented.
Manage allocated budgets, understand budgetary constraints to maximise resources and minimise expenditure.
What you'll bring to the role:
Previous experience in a similar role, ideally in a high-volume events venue.
A working knowledge of facilities management and compliance - with a focus on health and safety, compliance, maintenance, ticketing, and F&B.
Exceptional organisational and planning skills – proven ability to handle more than one project at once.
Experience in developing & successfully implementing processes, policies, and/or systems.
Strong leadership skills with previous experience managing a team.
Strong commercial acumen and financial understanding.
You'll be calm under pressure, unflappable when things change, and have the ability to ensure you and your team deliver.
If being a pivotal part of our journey in our brand-new purpose-built building excites you and you have the experience and skills we are looking for, we'd love to hear from you.
Please apply online including your current CV. Applications close 4th December with interviews prior to the Christmas break.
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