BELIEVE IN BETTER Do you believe in financial wellbeing as a driver for a better, healthier, more sustainable future? At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's finding new ways to not only better people's lives, but to better the communities and environments we live. As the largest listed company on the HKSE, we've been proudly making a difference across Asia for over a century. And as we look to build on our legacy, we need great Underwriters who want to be part of something bigger. Because the better we can nurture our financial wellbeing as an organisation, the better we can support and make a difference for our customers when they need us most. By ensuring our products are well designed and priced, analysing business performance and ensuring proper management of insurance policies in-force, you're not just safeguarding AIA's financial wellbeing. You're securing a better future for the people and communities we serve - today, tomorrow and for generations to come. If that sounds like you, read on.
The opportunity:
As an Underwriter, you will assess risk and determine appropriate sound and fair terms and conditions for new business applications in line with AIA underwriting guidelines, philosophy, and timeframes. Maintain a focus on new business onboarding objectives by providing great service to our partners and customers without compromising on the quality or placing AIA at undue risk.
Key responsibilities include:
Assessing all cases within individual queue and/or tasks allocated
Working quickly and efficiently through assessments without compromise
Ensuring underwriting decisions are sound and fair, customer-centric and based on appropriate AIA underwriting guidelines and philosophies
Determining the appropriate policy terms and conditions
Reviewing complex cases with Underwriting Managers and/or the Chief Underwriter when necessary to make a business decision
Establishing and building effective and meaningful working relationships with all internal and external stakeholders
Responding to all requests, issues, and questions in a timely professional manner
Effectively explaining underwriting decisions with all required stakeholders/partners to facilitate policy conversion
Inputting all comments, information and relevant notes in appropriate platforms used by the Underwriting Team.
Ideally, you'll bring:
At least 3-5 years' experience in medical and financial underwriting
Exceptional communication skills (verbal and written), with the ability to negotiate.
Why choose AIA?
At AIA, we believe in empowering every one of our people to find their 'better'. We do this by offering:
Opportunities to grow within the business through internal mobility
Competitive employee benefits that include insurances, an Employee Share Purchase Scheme and an extra day of leave each quarter to recharge
Membership to AIA Vitality, our wellbeing programme, giving you access to great discounts & rewards with Apple, Les Mills, MoleMap, Endota Spa, Groov, AirPoints, Countdown & more!
A supportive and inclusive workplace
Flexible working arrangements.
If you believe in better, apply now!
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments that you require.
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
Recruitment Agencies: Our Talent team does not require any recruitment agency support.
Interested Candidates: Apply using the 'Apply' button. No emailed applications accepted. For general enquiries only, contact:
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
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