Transhipment Coordinator – 7 month fixed term roleNPDL | Auckland, Auckland | Customer service | Associate | Contract | Job ID: REF5067K
Neptune Pacific Direct Line (NPDL) is experiencing a period of significant transformation. Formed in 2020, Neptune Pacific Line acquired Pacific Direct Line, bringing together two of the South Pacific's top shipping and logistics companies to support the full supply chain of our customers in the region. NPDL is part of The Wonderful Company headquartered in Los Angeles, CA.
Job DescriptionJoin our dynamic Transhipment team, where we take pride in managing cargo flowing through New Zealand borders with precision and speed. As a Transhipment Coordinator reporting directly to the Transhipment Lead, you'll play a pivotal role in orchestrating the final leg of the journey to the Pacific Islands.
As the primary contact for all transhipment bookings, you'll ensure a seamless process and outstanding customer experience. This exciting opportunity is a 7-month fixed-term contract, covering parental leave. Your responsibilities will include:
Managing transhipment cargo flows from origin to final destinationManaging relationships with shippers, liaising on pricing, vessel connections and cargo releasesCoordinating and managing bookings, updating rates & manifesting for various tradesManaging transhipment port shuttle moves, customs clearance and local transportSubmitting container equipment moves and pre-alerts detailsEnsuring trade-specific timelines are met for documentation in advance of the vessel's arrival dateEnsuring uplift reports are sent as soon as the vessel has sailedProcessing all express releases and assisting with export documentationUpdating all vessel voyage details and uploading vessels into ERPOther duties as requiredQualificationsHere's what you'll bring to the table: Previous experience in a similar position within shipping/freight (advantageous)Experience with CargoWise desirableTertiary studies in management/business administration with supply chain desirableIntermediate proficiency with Microsoft Office SuiteStrong technical skills and the ability to adapt and learn quicklyIdeal for a candidate with a passion for precision and a knack for streamlining processes, this role demands meticulous attention to detail. Your adept time management and prioritisation skills will be pivotal in achieving outstanding outcomes for the business. We're seeking an individual who balances teamwork with autonomy, ensuring that deadlines are consistently met.
You possess excellent communication skills, effortlessly building rapport with both internal and external stakeholders. In our search for the right fit, resilience is a key attribute we value in a detail-oriented team player. Your ability to demonstrate a high level of commitment and work effectively with minimal supervision is essential.
Additional InformationOur NPDL Contribution: Competitive benefits package.Opportunity for development and internal mobility.Company focused on wellness and health.If you are someone who enjoys a fast-paced environment, within a dynamic and friendly team, this could be the role for you.
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