Requirements At least 3 years of work experience at the management level in any industry, including as an assistant manager. At least a related NZ Register Diploma Level 5 qualification such as Hospitality Management or Business Administration (this can also be management in any field) may substitute for the experience. Must have knowledge of Thai food ingredients as we take food allergies seriously. Job Description Operational Management: Supervise and coordinate the daily activities of the takeaway shop, including opening and closing procedures, order management, and ensuring smooth service flow during peak hours. Menu Oversight: Work closely with chefs to maintain an authentic and diverse Thai menu, ensuring all dishes meet quality and presentation standards. Customer Service: Provide exceptional customer service by managing the front-of-house, addressing customer inquiries, resolving complaints, and ensuring a positive customer experience. Staff Supervision: Recruit, train, and manage the performance of staff, including kitchen and front-of-house teams. Organize work schedules and assign duties to ensure efficient operations. Inventory and Stock Management: Monitor inventory levels, order supplies and ingredients, and manage stock rotation to minimize waste and ensure freshness. Financial Management: Oversee cash handling, daily sales reports, and financial transactions. Manage budgets and control costs to maximize profitability. Health and Safety Compliance: Ensure the shop meets all health, safety, and hygiene standards, including food safety regulations, cleanliness, and proper maintenance of equipment. Supplier Relations: Manage relationships with suppliers, negotiate pricing, and ensure timely delivery of high-quality ingredients and supplies. Promotion and Marketing: Develop and implement local marketing strategies to attract and retain customers, including promotions, special offers, and community engagement initiatives. Quality Control: Consistently evaluate the quality of food and service, and make improvements where necessary to enhance customer satisfaction. Policy Implementation: Enforce company policies and procedures to maintain consistency in operations and service delivery. Other Details This is a full-time and permanent position. Wage payment is $29.66 per hour, and you will be paid weekly. Holiday pay and sick leave will be paid according to the law. You will be working at Shop 5, 615 Great South Road, Manukau 2104. We are open from Monday to Sunday 10.30 am – 9.30 pm. You will work according to a roster 5 - 6 days each week with a guarantee of 30 hours (a maximum of 48 hours). Please note that applicants for this position should have NZ citizenship/residency or a valid NZ work visa. If you would like to join our team, please submit your information via platform. If you have any questions, please contact us via ****** . #J-18808-Ljbffr
