Are you ready to make a difference? As a Tenancy Account Specialist, you'll play a crucial role in ensuring the sustainability of tenancies while effectively managing tenant accounts.
Join our dynamic team in one of New Zealand's vibrant cities - Tauranga, or Hamilton!
Mo te tunga | About the role
As a Tenancy Account Specialist, you'll be at the heart of ensuring the financial health of our tenants and supporting sustainable tenancies. While recovering debt is a crucial aspect of the job, it's just as vital to make sure we offer support or guide tenants to services that can genuinely help improve their financial health.
Here's what you'll be doing:
Managing tenant accounts in Green Tree, ensuring smooth adherence to our established business processes.
Delving into the roots of current and past tenant debts to gain valuable insights.
Designing and implementing effective debt recovery strategies.
Working with stakeholders to actively address debt recovery so that our tenants may continue living in their homes successfully.
Keeping meticulous records of tenant debts across all portfolios to ensure compliance with regulations.
Listening to and engaging with tenants respectfully, understand their financial challenges, and collaborate closely with the Tenancy Relationship Manager to offer effective support.
Nou te rourou | What's in it for you?
Join an enthusiastic and supportive team with accessible management.
Make a meaningful impact within an established not-for-profit organization.
Embrace a collaborative and inclusive culture focused on your wellbeing and growth.
Accessible Properties is one of the largest non-governments registered and accredited community housing providers in New Zealand. We are a nationwide social and disability housing provider, managing more than 2,700 properties that meets tenants needs, and tenancy services that support long-term successful inclusive living in the community.
We are a profit-for-purpose, charitable organisation, wholly owned by the IHC Group, that has been in housing for more than 60 years.
Accessible Properties is an accredited Immigration AEWV employer.
Me pehea te tuku tono | How to Apply
Submit an online application by selecting the 'Apply' button. As part of the recruitment selection process, you will be required to provide an up-to-date CV, and cover letter outlining your previous experience and motivation to apply for this role. If you have any questions about the application process, please email ******.
The IHC Group is committed to Te Tiriti o Waitangi and actively seeks a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work. Applicants must have the legal right to work in New Zealand.
Applicants can direct enquiries about the position to:
Johnny Gowland (Senior Recruitment Advisor)
******
Reference # 30941
Posted on 01 Nov 2024
Closes on 17 Nov 2024 23:55
Location(s) Hamilton, Tauranga, Christchurch / Canterbury
Expertise Project & Contracts Management, Property Development & Management
Job level(s) 1-3 years experience, 3+ years experience
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