Telecommunications Field Technician - Residential

Details of the offer

Telecommunications Field Technician - Residential Full time, Permanent
3 months ago, from Ventia Services Group Limited
About The Role: Reporting to the Field Supervisor, the position will be responsible for the day-to-day activities in the activation & assurance work in customer premises of the NBN network. The role is a Permanent Full-Time position and has openings in Melbourne, Victoria and Hobart, Tasmania.
Seeking a self-motivated, safety-orientated, and autonomous Telecommunication Field Technician to work on our Telecommunications (NBN) contracts with experience working on customer premises.
The successful candidate will require aerial, copper and fibre accredited skills to perform assurance & installation activities in customer premises, as well as testing and fault diagnostics in the NBN Network.
You will also become a mentor within our traineeship program supporting the development of new technicians into the Telecommunications industry.
What you'll be doing
Work closely with the operations team to ensure contractual KPI's are achieved
Liaise with the field supervisor to ensure all issues are resolved in a timely manner
Install aerial fibre and copper within the power corridor
The installation & activation of NBN in the customer premises
Test and diagnose basic faults within the NBN Network
Working at various sites to meet client expectations
Site Auditing
About You
To ensure success in this role, you will possess extensive experience working on NBN technologies at customer premises and strong stakeholder engagement skills.
You will also possess the following:
Experience working in the telecommunications industry and hold a Certificate III in Telecommunications or similar
Thorough understanding of FTTN & FTTP
First class customer experience in delivering exceptional customer service
NBN Enable
Strong knowledge of cabling at customer premises
Test and diagnose basic faults within the NBN Network
Aerial accredited to Install aerial fibre and copper
Obtain a high-level quality of work with no defects
Comply with the company's productivity, safety, and quality standards
Identify potential hazardous situations and take corrective actions accordingly and nurture a work environment where OHS & E issues are dealt with proactively
Part of the contractual requirements, the successful applicant will need to complete an in-clinic full functional medical along with an Australian Federal Police Check.
Diversity
Ventia is enriched by the diverse experiences, talents, and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, Maori and Pasifika people, LGBTQI+, Women, Veterans and spouses, and people with disabilities.
What We Offer You
Not only do we offer a competitive salary and career growth, we have also partnered with some reputable organisations to be able to offer discounts on Health Insurance, Banking (new home loans, credit cards, everyday bank accounts), flights & accommodation, car hire, car leasing and much more.
How to apply
Select 'Apply Now' to submit your application.
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