Heritage Lifecare is one of the leading and largest aged care providers in New Zealand, and one of the largest dementia providers. We are a fast growing, dynamic organisation with 41 care homes and 20 villages from Whangarei to Invercargill, with an abundance of opportunity. We welcome people from diverse backgrounds and cultures. Our team comes from all around the world, but we are all connected in our Heritage community by our passion for caring and empathy. Why would you want to work anywhere else? About Our Role Permanent Full-time - 40 hours per week Attractive annual salary Heritage Lifecare is seeking a Technology Support Manager to join our Technology team at our Support Office in Johnsonville, Wellington. As a vital part of our IT team, you will lead and contribute to the smooth operation of our business by ensuring our people across New Zealand enjoy reliable, and well-performing IT solutions. This role offers flexibility in start and finish times to accommodate your schedule and is a Support Office based position. Skills & Experience Prior experience leading people in an IT support function, demonstrating success and passion for service delivery. A well-developed understanding of customer service principles, with the ability to understand the use of technology from an end-user's perspective. Familiarity with ITIL service delivery principles, or similar would be advantageous. A strong sense of teamwork, with the ability to mentor and drive personal growth and development. A self-disciplined approach, looking for improvement opportunities, and an analytical approach to problem-solving. Why Heritage Lifecare? Our supportive and nurturing culture fosters a collaborative environment where talent flourishes and innovation thrives. A competitive salary package, including attractive annual compensation, negotiable for exceptional candidates. A comprehensive benefits package, including retail discounts, relocation support, and opportunities for professional advancement. A diverse and inclusive team committed to upholding the principles of Te Tiriti o Waitangi, celebrating the richness of cultural diversity. How to Apply If this is what you were looking for, submit your application online today by selecting the 'Apply' link. We encourage candidates of all backgrounds to apply. We welcome diversity and the different perspectives such diversity brings to our work. Applications will be reviewed as they are received, and interviews may take place prior to the close date. Applicants must have the legal right to work in New Zealand. Following NZ Immigration requirements, we must first consider candidates that already hold the right to work in NZ for this role. Therefore, we may be unable to support a visa application for this role. #J-18808-Ljbffr