Technical Service Engineer

Summary of Working Duties
Strong troubleshooting skills on filling machines.
Responsibilities
Provide high quality technical service to ensure effective and reliable operation of filling machines at customer sites, reinstating the equipment into the production environment.
Provide site service for customers as required, including analyzing, troubleshooting, and problem-solving.
Reduce customers' operational costs and ensure a high level of customer satisfaction by providing high quality services.
Establish and maintain a continuous positive relationship with customers, including support and follow-up on customers' concerns and problems.
Execute and complete all relevant reports in an accurate and timely manner.
Understand the importance of product quality and ensure a safe working environment.
Perform other tasks assigned by the Supervisor.
Qualifications (Education, Knowledge, Working Experience)
Comprehensive knowledge of filling machines with 5-8 years of hands-on experience.
A3 Speed is a must, plus experience with A3Flex and A3CompactFlex.
Good understanding of Lamipak products application on filling machines.
Proficient in the use of mechanical tools and measurement instruments.
Ability to interpret electrical, mechanical, and pneumatic drawings and diagrams.
Good English communication skills.

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