Team Member Position Duties:
Opening & Closing of shop
Cashing up all tills at the end of shifts
Serving Customers and advising them on usage of the products
Checking all inwards goods
Processing of all inwards goods all inwards goods must be processed within 24 hours and passed on to retail staff for merchandising.
Organize display of products
Relieving the Store Manager when required
Assisting the Store Manager in resolving staff queries and dealing with staff issues and/or conflicts
To assist in organizing stock take, to be responsible for stock rotation
Ensuring all returns is processed in a timely manner.
Ensuring all promotion products is in store in time for the promotion to start
Assist in setting of the promotions, marketing and advertising material and store specials
Ensure that external reports (e. g. Market Pulse including price, product and quality) are used so integrity in the brand is maintained and grown
Implement procedures or systems to evaluate or select suppliers and assist in ordering of stock
Assess appropriate material handling equipment needs and staffing levels to load, unload, move, or store materials.
Assist in General business planning and attending management team meetings
Organize and control the work of supervisors and other staff and direct the training of Staff as and when required
Identify opportunities to reuse or recycle materials to minimize consumption of new materials, minimize waste
Maintaining Health & Safety and Food Safety standards at all times.
Note: Any other related task may be allocated from time to time as assigned by the employer/owner in writing.
Duty Manager Position Duties:
Job Responsibilities:
1. Control day-to-day operations by scheduling the labour, ordering food and
supplies and developing team members.
2. Assist the Store Manager in maintaining the integrity of the product.
3. Assist the Store Manager to serve high-quality product to customers and
ensure good quality of food and 100% customer satisfaction.
4. Maintaining records of stock levels and financial transactions.
5. Manage Shift Supervisors and Team Members.
6. Ensure national and local health and safety codes, and company safety and
security policies are met.
7. Assist the Store Manager with recruitment, interviewing and hiring of team
members, motivate and train team members as required.
8. Negotiate competitive deals with customers for large orders with approval
from the manager and be involved in the marketing of catering for large functions.
9. Ensure a safe working and customer experience environment by facilitating
safe work behaviours of the team.
10. Attend and assist in conducting regular staff meetings.
Minimum Qualification:
Bachelor's degree or equivalent qualification
Health and safety certificates are bonus
Work experience:
Minimum 3+ years of experience in hospitality or business
Basic computer skills required
Only NZ/AU Citizens or residents are considered for the position.
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