Are you a proactive leader with a passion for excellence and service in regulatory administration? We are seeking a skilled and motivated Team Leader for our Regulatory Administration team, responsible for overseeing the daily operations and driving a high-performing, customer-focused team that delivers solutions in alignment with Council strategies, policies, and community needs.In this role, you will set strategic direction, foster a positive public profile, and ensure effective service delivery, consistently exceeding service excellence standards. Your strong leadership and strategic planning will support the smooth operation of our Regulatory Services function, contributing to a high-performing culture across the organisation.As our Team Leader Regulatory Administration, your key responsibilities will include:Lead the administration support for Regulatory Solutions processes, covering areas like Land Information, Environmental Health, Alcohol Licensing, Parking, Freedom Camping, Resource Consents, Bylaws, and City Development/Policy.Oversee administration support for animal control functions within the Regulatory Solutions portfolio.Provide administrative support to help Council fulfill its Secretary role under the Sale and Supply of Alcohol Act 2012.Ensure effective contract management through record-keeping and reporting.Maintain rosters and ensure uninterrupted service delivery.Foster a high-performing, skilled team with a strong customer and solutions-oriented culture.Promote proactive support for health, safety, and wellbeing strategies.Supervise and guide employees following Council policies and a customer-focused regulatory framework.Manage recruitment, onboarding, and staff development, including coaching and mentoring.To be considered for the position you will have:Tertiary qualification in Administration, Management, or a related field.At least 5 years in a senior administrative role, ideally in regulatory or local government.Minimum 2 years in a leadership role, with experience coaching or guiding team members.Proven ability to lead and manage a team.Experience in process and system improvements.Proficiency in Microsoft Office and high computer literacy.Strong customer service focus.Excellent interpersonal and communication skills.This is a permanent full-time position, based at our Dunvegan House location. We will be interviewing applications as we receive them and may close the role when we have found the right person.About UsJoin the dynamic team at Napier City Council, where we pride ourselves on excellence, integrity, and sustainability, while delivering exceptional customer and community service. As one of Napier's most sought-after employers, we offer more than just a job. How about exclusive retail discounts, discounted medical insurance, and a generous 5 weeks of annual leave after just 2 years of service?We're not just any employer – we're an equal opportunity employer. We celebrate diversity and warmly welcome applications from candidates of all backgrounds. Our commitment to inclusivity extends to our recruitment process, where we strive to break down barriers and create an environment where every employee can flourish and bring their best. If you require any accommodations or adjustments to ensure a smooth application or interview process, please let us know. Our dedicated People & Capabilities department is here to make reasonable adjustments, ensuring a fair and accessible recruitment experience for all.Before joining our team, our preferred candidates will undergo thorough pre-employment screening. Rest assured, this includes drug testing to ensure a safe and healthy workplace. Some roles may also require health screening.At Napier City Council, we play a vital role in Civil Defence emergencies, and that means everyone on our team may be called upon to support the response. It's an opportunity to make a real difference in our community.Don't miss out on the chance to be a part of our exciting team at Napier City Council. Apply today and discover a rewarding career where your skills and contributions are valued.Please visit Napier City Council Careers website to see full job description.Job Description - Team Leader Regulatory Administration
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