Service Coordinator, Kaitaataki
Monday to Friday 7am to 3.30pm
Whare based role in Papatoetoe, Auckland
Salary $70,500 per annum
Mo te tunga | About the role
Reporting to the Area manager, in this role you will be leading and supporting your team of kaiawhina who provide the day-to-day care and wellbeing of the tangata living in the whare. There are numerous aspects to this role including tangata lifestyle development and support, kaimahi (employee) support, operational management, quality development, leadership and relationship management. Enhancing and fostering tikanga and te reo Maori within the whare and across activities is an important aspect of the role. There may also be times in this role when you will need to roll your sleeves up and provide the day-to-day care to support your kaiawhina.
Ko wai koe | About You
Ideally you will bring supervisory experience from within the health care sector. This could be from a community health, disability support service or aged care setting. Experience of working with tangata who have high and/or complex needs would be advantageous.
You have a strong ability to lead, coach and support a team of people to achieve quality based outcomes in what can be a challenging environment. Excellent communication skills both verbal and written are essential as is the ability to build and maintain strong working relationships with internal and external stakeholders.
Nga pukenga me nga wheako | Skills and Experience
Your skills will include:
Previous Leadership experience in Support care industry
A good level of computer literacy
The ability to work as part of a cohesive team
Strong interpersonal skills
High level of emotional intelligence and resilience
Great time management and organisational ability
Robust decision-making skills
Understanding and appreciation of cross-cultural issues and concerns, in particular, knowledge of tikanga Maori, and Pacific peoples' culture.
Minimum level 4 certificate in Health & Wellbeing or recognised alternative qualification essential.
A reasonably good level of physical fitness is required as is a full NZ driver license.
Mo matou | About Us
Te Whariki Whakaruruhau is the Te Roopu Taurima (TRT) model of service that recognises the intrinsic value and relationship of tangata (people we support), their whanau and kaimahi (staff). As a kaupapa Maori service we strive to make a difference in the lives of tangata by surrounding them with a caring environment based on Maori values of respect and whanau. The service appeals to a wide range of people of different ethnicities because of TRT's philosophy of accepting and valuing all cultural practices.
The culture at Te Roopu Taurima, is driven by our a Matou Uara (Our Values):
Whanaungatanga – Engagement/Networking
Tika – Correct/Quality
Whakapono – Trust
Aroha – Kindness
Kia Marama - Transparency
Nga hua | Benefits of working at Te Roopu Taurima
When you join us, you are part of a wider whanau that will support you along your journey.
Life and critical illness/trauma insurance
Habit Health – a comprehensive health programme for employees
Learning and development – a comprehensive curriculum of industry compliance training and personal/professional development opportunities.
Employee Assistance Programme – a confidential and independent service with access to 24/7 help from counsellors, psychologists, therapists and coaches.
No parking worries.
Please note:
If progressed, applicants will be required to undergo a pre-employment medical assessment.
If progressed, applicants will need to complete and return a clear Police vetting check.
You must be residing in and legally entitled to work in New Zealand for at least 24 months.
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