Support Officer

Details of the offer

Ministry of Business, Innovation and Employment NZ – Auckland, North Island
Salary: $55,624 - $65,829 a year
Employment Type: Full time
Posted: 22 days ago, from Institute of Data New Zealand
Make a difference with Immigration
Salary range: $55,624 - $65,829 | Auckland CBD based
Two permanent full-time positions available
Tenei turanga - About the Role: The Refugee and Migrant Services branch sits within the Immigration Branch. The Refugee Status Unit is responsible for deciding claims for Refugee and Protection Status in New Zealand.
An opportunity exists for a motivated Support Officer in the Refugee Status Unit with the Refugee and Migrant Services Branch of Immigration New Zealand. As Support Officer, you will contribute to the operations of the Unit by:
Data entry, e.g., for confirmation of claim forms
Managing information systems: recording, storing, and retrieving information in written and electronic formats
Being the public face of the unit – assisting claimants and their lawyers and responding to inquiries from the public
Processing invoices
General administration duties
In return we offer:
A busy and varied role
An inclusive and supportive team delivering important outcomes within the Immigration system
Convenient central city location
Nga pukenga me nga wheako e hiahiatia ana - Skills and Experience Required We are keen to hear from you if you have: Excellent communication skills including sound written skills
An ability to communicate and deal with the public
Ability to quickly assimilate new information and areas of work
Data entry skills
Attention to detail
Ability to multitask and manage a range of support functions
Working without supervision managing and organising fluctuating workloads in sometimes stressful situations
Good appreciation of quality service delivery and excellent organising ability
Ability to deliver in strict timeframes
For your application to be considered, you must be a New Zealand citizen or have New Zealand permanent residency.
Etahi korero mo MBIE - About MBIE: MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders. We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities, and by working to ensure quality housing is more affordable.
Me pehea te tono - How to Apply: Click here to view a position description. All applications must be submitted via our online process and include a Cover Letter and CV outlining your interest and suitability for the role.
Email Emily Boyd at ****** quoting ref MBIE/15975 if you have any further questions.
Applications close on Wednesday 16th October 2024 at 11.59pm.

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Nominal Salary: To be agreed

Job Function:

Requirements

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