If you are ready to make a big difference in a company that stands in its own right within the Heavy Vehicle industry, then this job is for you. We have an opportunity for an experienced Supervisor to join and lead the workshop team to the next level. This is a key leadership role in the R&S department, focused on driving successful outcomes, whilst providing exceptional service and value to an existing and developing customer base. You will be the go-to person in the department, both in person and over the phone, ensuring that maintenance & repair works are carried out in line with customer expectation and according to company and NZTA standards. To be considered for this position, you will have: Experience managing a successful engineering mechanical workshop. This will include financial performance, staff engagement & retention and customer retention. Excellent communication skills.Good organisation and time management capabilities with well-developed negotiation skills. A thorough understanding of Workplace Health and Safety requirements or the ability to rapidly acquire this knowledge. The ideal person will possess: A background in mechanical equipment servicing or a mechanical trade qualification and experience in hydraulics and electrical/electronic diagnostics.Excellent customer relationship management skillsPrevious leadership experience managing teamsAbility to produce commercial quotes through to final invoicingSound knowledge and experience in manufacturing softwareExcellent resource management skills to ensure optimal workshop productivityAbility to make sound commercial decisions which foster profitabilityAbility to adapt to changing demands and pressures, and stay calmHow to Apply: If this role sounds like you, we invite you to click "Apply" to submit your cover letter and resume.