Permanent, Full Time Work for a progressive world class tertiary education provider Work collaboratively in a well-established team with a strong reputation Make a difference in education in Aotearoa New Zealand Mo Tenei Turanga Mahi - About the Role The prime purpose of this role is to work with learners to enhance their experience at Ara. This includes helping to clarify their needs, create solutions and to match and refer those to the supports and services that Ara provides and/or to refer to external support providers. This will include positively responding to enquiries from learners and their whanau (i.e. Scholarships, studylink, hardship, careers, accommodation and student events or groups) and supporting those people through finding solutions. The advisor will work alongside learners and support them to identify and access solutions that enable them to develop and succeed. The Student Advisor will be responsible for working with students from diverse backgrounds, cultures, outlooks, experiences, and nationalities studying across Ara departments. Nga Pukenga Me Nga Wheako - Skills/Experience Tertiary qualification (preferably Degree) or relative experience. Demonstrated experience working effectively with people from a wide range of backgrounds. Evidence of skills in working with Maori whanau, iwi, hapu and/or community networks and individuals, groups or agencies providing support and/or services. Excellent communication skills especially listening and questioning. Experience and thorough understanding of and commitment to high quality service provision. An understanding of both the academic, career and pastoral needs of tertiary students. An understanding of the demands of a tertiary learning environment, particularly as this impacts Maori and Pacific learners. Ability to facilitate joint problem solving in the tertiary education environment. A collaborative working style whilst able to work independently. Administrative experience, including sound computer skills in MS Office and electronic communication applications. Effective organisational skills Excellent time management Administrative skills and experience including project/event co-ordination. Mo Matou - About us Ara Institute of Canterbury a business division of Te Pukenga (Ara), is a vibrant and progressive tertiary institute providing world-class, tertiary-level education throughout the Canterbury and Waitaki region. Our talented employees, innovative business collaborators and supportive community partners are passionate about the role they play in our learners' success. As a business division of Te Pukenga, Ara is committed to giving effect to Te Tiriti o Waitangi and delivering services in a manner that responds with excellence to the needs of Maori learners and their whanau, as well as the aspirations of iwi and Maori communities throughout our catchment (including Maori employers). To deliver effectively on this commitment, Ara recognises the need for a culturally competent and confident workforce vertically and horizontally across our organisation. Tono Inaianei - Apply now We accept applications via our online application system. Ra Katinga - Applications close - 16 October 2024, 11:55pm Job Details Reference # 16040 Posted on 02 Oct 2024 Closes on 16 Oct 2024 23:55 Location(s) Central Christchurch Expertise Students Support Services Job level(s) Graduate Work type(s) Permanent full-time #J-18808-Ljbffr