Management - Store (Retail & Consumer Products)As the home of gaming and pop culture, we sell fun - our products are the coolest in the galaxy! - but we also have fun, with spectacular events, celebrations, competitions, and other festivities to brighten your workday.We take pride in being a safe, inclusive and supportive workplace, offering employee benefits that make a meaningful difference, and investing in our people's development to help them build long and rewarding careers.So come and join the fun, and do what you do best - with us!Your new role awaits…As Store Manager, the purpose of your role is to lead your store team, provide quality customer service, run an efficient store and deliver the EB Experience. You will need to ensure that there are processes and standards in place for merchandising, inventory, financial and people management. Working closely with and developing your staff, your goal is to build and maintain a strong team that supports the successful operation of the store.In this role you will be responsible for:Providing WOW Service to all customersManaging the day-to-day store operationsMaintaining the store's appearance and organisation to a high standardInventory control and loss prevention for incoming, outgoing and current stockMaximising the store's profitability using KPI and sales dataCoaching and training teams for success and progressionLeading by example by adhering to company policies and procedures and displaying an attitude and behaviour that reflects our EB EthosThe role is full time and does require flexible availability across public holidays, nights and weekends.What are we looking for?This role would be best filled by a vibrant, enthusiastic individual who has a passion for customers and service.The essentials:Demonstrated record of personal sales/KPI successAbility to coach and drive teams to KPI and sales successA focus on and passion for providing WOW ServiceStrong communication, interpersonal and relationship-building skillsDemonstrated ability to plan, prioritise and delegate to meet agreed standards and timelinesAnalysis and problem-solving skillsExperience leading, motivating and developing staffHigh level of attention to detailExcellent merchandising skillsWhat more do we offer?Employee discount at EB Games and Zing in store and onlineBenefits platform with discounts at all your favourite retailersFlexibility to support you and maintain work-life balanceEmployee Assistance Program (EAP) for you and your familyA little more about us…Over 25 years EB Games has become one of Australia & New Zealand's leading retailers, but we don't do retail like most companies. Step into our stores, office or warehouse and the energy and passion is undeniable. With more than 400 locations, EB Games and Zing Pop Culture stores are the home of expert advice, service, and iconic gaming and pop culture products.If you think you'd be the perfect fit - APPLY NOW!
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