We're sending out the sniffer dogs to track down our newest pack leader! Animates is New Zealand's leading pet care company with 46 pet specialty retail stores, 28 grooming salons and 15 vet clinics and growing. As part of our busy Te Rapa store, you will work full-time, 40 hours per week, Tuesdays to Saturdays and will manage a dedicated team of close to 20 staff including our Retail Sales Assistants, Inventory Specialists, Assistant Store Manager and Pet Grooming team! What you'll be doing: Here at Animates you'll enjoy a rewarding career where the advice we give, the services we offer and the products we sell make a real difference to the lives of pets. You'll coach your team, deliver and drive sales, manage day-to-day operations and be empowered to manage the store's profit and loss. Our values-led culture and extensive training will also develop your product expertise to provide specialist nutrition advice, make the right toy suggestions and know what fish species make good tank-mates + much more! What we're looking for: An energetic retail leader, passionate about developing others and delivering customer service excellence. To thrive, you'll also have: A friendly personality to build a regular customer base and grow sales Proven experience in a performance based, people management role (ideally 8 or more staff) Merchandising knowledge and experience Physical ability to lift stock (up to 20kg) Flexibility to work weekends and public holidays What we offer: A leadership bonus scheme Ongoing support and development Generous discounts at our retail stores and vet clinics Give back to your chosen charities through our 'Paws for Good' volunteer leave Paid bereavement leave following the loss of a pet Access to free counselling through our Employee Assistance Programme Why you will love Animates: You will join a fun and passionate team, who are dedicated to making the world a happier place through the love of pets. We offer a supportive company culture with Managers committed to the wellbeing of their people and where everyone embodies the Animates values – passion, authenticity, care, knowledge, and togetherness! We encourage you to bring your whole self to work and pride ourselves on being an inclusive Rainbow Tick Certified Employer. If you share our love for the pet parents we serve, the merchandise we sell, and the work we do, this is a place for you belong. Apply today! #J-18808-Ljbffr