Customer Service / Administration legend requiredSupport our team and contribute to wins for nature. Rewarding role in a fast-paced environment with variety.He angitutanga: About the RoleAs our Statutory Process Support Officer, you'll gain a unique insight into the variety of work DoC does across the motu, and how our most challenging statutory issues are approached and resolved.Our team manages the entry of work into DOC's permitting system, which includes triage, risk assessment, and assigning permits or concession applications for a variety of activities that we regulate or authorise throughout Aotearoa.For context, we deal with applications and issues including land tenure, Treaty obligations, flora and fauna, scientific research, protected species, commercial activity, Hollywood blockbuster filming applications, adventure sport activities, and aircraft landings.In this role, you will be responsible for careful entry of text, cross-checking information with other systems and databases, as well as some basic invoicing and reporting.You'll be using mapping systems and applying rules and triggers to figure out next steps in our application processes. As we are guided and constrained by legislation, your ability to follow processes and understand the implications if that doesn't happen will be key to your success in this role.Nga ahuatanga kei a matou: What's in it for you?The Department of Conservation / Te Papa Atawhai places importance on developing a culture where everyone can participate, thrive, and grow.We're working towards being an organisation that is diverse, equitable, and inclusive by default. Learn more about what we offer here.Nga pukenga me nga wheako: Skills and experience requiredMicrosoft Office: You're comfortable with the usual Microsoft Office software.Customer Service Legend: You're known for your unwavering customer focus.Communicator: You love a phone chat, your spelling and grammar are unquestionable, and your attention to detail is spot on.Team Player: You really enjoy a team environment and supporting others.Time Bender: You're great at managing a busy workload and keeping everything on track.Process Improver: You've got an eye for spotting process and systems improvements.Our vision:Nature is thriving in Aotearoa Te Oranga o te Ao Turoa. The Department of Conservation Te Papa Atawhai (DOC) serves to protect and restore nature spaces and species across Aotearoa.Our nature. Our history. It's New Zealand's unique legacy. Enjoy it. Enrich it. Pass it on.Tono inaianei: Apply nowApply online with a CV and cover letter that highlights your relevant skills, experience, and motivation for joining Te Papa Atawhai.If you require any accommodations or adjustments throughout the recruitment process, please let us know. The starting salary of the successful applicant will be negotiated based on their level of relevant skills and experience.The salary range is: $60,314 - $75,603.Ra katinga: Applications close at 11:59pm on 14 November 2024.Me he patai ano: For further enquiries please contact our recruiter Kate Triplow on 027 2977 393.Taupanga Job reference: DOC / 1827258
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