Customer Service/Administration legend required
Support our team and contribute to wins for nature
Rewarding role | Fast paced | Variety
He angitutanga: About the Role
As our Statutory Process Support Officer, you'll gain a unique insight into the variety of work DoC does across the motu, and how our most challenging statutory issues are approached and resolved. Our team manage the entry of work into DOC's permitting system, which includes triage, risk assessment, and assigning permits or concession applications for a variety of activities that we regulate or authorise throughout Aotearoa.
In this role you will be responsible for careful entry of text, cross checking information with other systems and databases, as well as some basic invoicing and reporting. You'll be using mapping systems and applying rules and triggers to figure out next steps in our application processes. As we are guided and constrained by legislation, your ability to follow process and understand the implications if that doesn't happen will be key to your success in this role.
Nga pukenga me nga wheako | Skills and experience required
Customer service legend: You're known for your unwavering customer focus
Communicator: You love a phone chat, your spelling and grammar is unquestionable, and your attention to detail is spot on
Team Player: You really enjoy a team environment and supporting others
Time Bender: You're great at managing a busy workload and keeping everything on track
Process Improver: You've got an eye for spotting process and systems improvements
Tono inaianei | Apply now
Apply online with a CV and cover letter that highlights your relevant skills, experience and motivation for joining Te Papa Atawhai. If you require any accommodations or adjustments throughout the recruitment process, please let us know.
The starting salary of the successful applicant will be negotiated based on their level of relevant skills and experience. The salary range is: $60,314 – $75,603.
Ra katinga | Applications close at 11:59pm on 14 November 2024.
Me he patai ano | For further enquiries please contact our recruiter Kate Triplow on 027 2977 393
Taupanga | Job reference : DOC/1827258
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