Based in beautiful Thames, CAPS (Child Abuse Prevention Services) Hauraki is a multidisciplinary team who work together to offer a range of social work, education, counselling and advocacy services in the Thames/Coromandel and Hauraki regions. CAPS prides itself in making a difference in the lives of families within its local communities. Our team are passionate about creating change and supporting families to live free from fear and abuse.Job DescriptionThis is an opportunity to make a real difference and become a key player in the organisation. You will provide essential back-office and administrative support to the General Manager, and ensure the smooth day-to-day operation of CAPS Hauraki. Your role will be pivotal in streamlining processes and driving a strong customer service culture, delivering positive experiences for both internal and external stakeholders. Additionally, you will lead and coach a team of three Administrators, ensuring that support services run efficiently and align with the Mission and Vision of CAPS Hauraki.Key responsibilities include:Coach and support a team of talented administrators to drive organisational efficiency and responsivenessCo-ordinate reporting, policy and plan review, audit preparation and other quality initiativesOversee the HR system, recruitment processes, and IT supportManagement of CAPS E-Learning portalManage key events and projectsContribute to Health & Safety practices to ensure smooth operations and a positive organisational impactUtilise your skills to contribute as a key member of the CAPS Leadership TeamQualificationsTo be successful in this position, you will have:Proven experience in administrative leadership, operations management, or a similar roleStrong organisational, communication, and problem-solving skillsExperience with IT systems, HR processes, and event coordinationAbility to work independently, lead projects, and coach team membersKnowledge of Health & Safety protocols and industry best practicesAdditional InformationIn return you will have the opportunity to lead a passionate and dedicated team, with professional development opportunities and the chance to work in a supportive, community-focused organisation.If this sounds like the opportunity you have been waiting for, we look forward to hearing from you!
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