Pay/Benefits: Vehicle, Work Phone, Lap Top
Type: Full time, Permanent
Cochranes is a premier agricultural machinery dealership with four branches spanning Canterbury and North Otago and a newly opened branch in Blenheim. Celebrating over 70 years of family ownership we offer our customers quality brands along with the best in sales, parts and service.
ABOUT THE POSITION
We have a terrific opportunity, due to internal promotion, for a Service Manager that has a passion for the Ag industry, technology in the agriculture field and who wants to be a key player in the Cochranes Service and Support department at our Ashburton Branch.
The Ashburton Service Manager is responsible for the management of the branch service department team members, including customer service interactions, reports, invoicing and repairs. The role delivers the highest level of customer service, selling the branch's repair capabilities and technical skills of the team through a service-minded attitude, while developing lasting customer relationships.
As a company we pride ourselves in supporting our employee family to achieve personal and company goals, so training and growth within the role is something that is also on offer.
AS A SERVICE MANAGER YOU WILL:
Lead the branch service team
Be the key point of contact for all customers
Develop our business with existing and new customers / suppliers
Manage the service requests and make sure they meet customer requirements
Have a passion for Health & Safety with a desire for continuous improvement
Quote repair work and ensure invoice quality and frequency is maintained
Manage the profit and loss of the service department of Ashburton
TO BE SUCCESSFUL IN THIS ROLE YOU WILL:
This position would suit a self-motivated, energetic and personable professional. A mechanical background is desirable but not essential to be successful in this role, however people management skills and knowledge of the agriculture industry is highly desirable.
Have exceptional communication skills and a strong ability to deal with people across all levels of work and management.
Have excellent leadership skills with the ability to lead and motivate people in a workshop / field service environment
Have a good understanding of financials and service invoicing requirements
Take great satisfaction in overcoming challenges and developing your staff and ensuring great results for our customers
Health and Safety knowledge and focus
Applicants for this position should have NZ residency or a valid NZ work visa
IN EXCHANGE WE WILL REWARD YOU WITH:
Great team environment with a professional approach, delivering technical excellence, all while enjoying a great team culture
Competitive remuneration package
Company vehicle
Please apply with a CV and cover letter for this role.
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