Ready for a meaningful career?
Join HealthCare New Zealand, our nation's largest home and community support provider.
You'll be making a real difference in the lives of New Zealanders by coordinating essential support, empowering them to live independently in their own homes.Why Us | He aha ai matou?Join a rewarding industry where you are contributing to enhancing the lives of others!Mentorship programmeOnline learning platformCareer development opportunitiesCompany laptop providedDiscounted health insurancePartnership discountsFull paid training providedOption to receive flu vaccineWho we are | Ko wai matouHealthCare NZ, brings vital services directly to people's homes and communities.
Our dedicated team of skilled professionals ensures that individuals in need, receive high-quality care, promoting independence and safety.
Join us in making a positive impact on people's lives!About the role | He korero whakamarama mo tenei turangaJoin Our Vibrant After Hours Team!
You'll play a pivotal role in our Service Centre.
Your mission?
To deliver exceptional first call resolution as you will be the first point of contact for both our support workers out on the field as well as our clients.
This is a full time permanent role working across a 7day roster shifts are 12:30pm - 21:00pm based in Tamaki Makaurau Albany!
Responsibilities include: Managing phone-based and email enquiries that come through from external and internal stakeholdersEnsure that clients and support workers are communicated with in real time for shift / relief changesManage logistics with guaranteed hoursTo ensure relevant legislation is followed and the most well trained Support Worker is placed with the clientAdhere to our key performance indicators in line with our current contractsEnsuring our customers are placed at the heart of everything you do, striving to deliver the best possible outcomes What you will bring | Nga tohungatanga mo tenei turangaEmpathy and a genuine interest in helping others Passion about the Healthcare sector experience working in a fast paced environment Confidence in using technology/computer literacy Exceptional communication and rapport building skills over the phone A positive, adaptable, and resilient attitude - must work well under pressure in a fast-paced, ever-evolving environment HealthCare NZ is part of the New Zealand Health Group.
We're the largest community health, disability, and wellbeing group supporting over 30,000 New Zealanders to get on with making the most of life in their own homes, communities, and workplaces.
If you'd like to make a real difference in people's lives, apply today.
Applications close | Te katinga o tenei whai turanga: 9th August 2024 at 5pm.
Interviews may take place prior to close date so get in quick!
We are recruiting for our 19th August induction.Apply via the link below to ensure your application will be redirected to the relevant recruitment team.Only suitable candidates will be contacted for interview