Service Desk Engineer

Help Desk & IT Support (Information & Communication Technology)Full timeABOUT THE ROLE:If you are a passionate and team-oriented individual, enthusiastic about delivering first-class customer service, we have an exciting opportunity for you to join an incredible organization! As a Service Desk Engineer, you will be working for a service-led organization, delivering expert support to the wider organization alongside a highly motivated and supportive team.WHAT'S IN IT FOR YOU?A fun, fast-paced, dynamic work environmentContinuous opportunities for career progression and up-skillingWorking with a renowned health and wellness organizationOpportunity to work with internal business units and external vendors across the countryABOUT YOU:To be successful in this role, you'll need to be highly dependable, motivated, and flexible in your approach to adapt to user's needs. You will also need to have:Excellent communication and customer service skills.A professional and friendly phone manner.3+ years' experience with Microsoft products (Office365, Active Directory, Remote Desktop Services).Comfortable working in a fast-paced environment.A positive, can-do attitude, motivated to go above and beyond.The ability to stay composed and prioritize under pressure.YOUR RESPONSIBILITIES:Working out of the Wellington office, you will be focused on providing Level 1 and 2 desktop support, troubleshooting, and problem resolution. You will provide technical support for hardware devices and associated operations systems and applications. You will also be part of the on-call roster for after-hours support and maintenance as required.WHAT'S NEXT?Don't miss out on this opportunity to take the next step in your career, working within a renowned and established team. Apply online today or contact Josh Edwards at ****** to learn more! #J-18808-Ljbffr