Service Delivery Manager

Service Delivery Manager
Company:

Healthcare Of New Zealand



Job Function:

Management

Details of the offer

Competitive Salary + KiwiSaver + Phone + Laptop
Vehicle + Fuel Credit Card + EAP Support + Flexible Working
Respectful Culture + Career Development Opportunities
Join our team on a permanent, full time basis

Who we are | Ko wai matou
NZCare and Geneva Community Living have come together to form NZCL, an organisation dedicated to supporting people with disabilities in New Zealand. Our Disability Support Services reflect our belief that all New Zealanders deserve to live fully, have equal opportunities, and achieve their ambitions.
Our values of respect support and excellence are central to everything we do at NZCL. They shape and drive our behaviour along with our relationships with colleagues, partners, stakeholders and of course the people we support and their whanau.
You can be part of our team to enable people with a disability to live a life of choice, freedom and independence. NZCL provides a diverse range of support services for people with disability and their whanau. Join us and discover a rewarding and fulfilling role that can make a difference in someone's life and lead to a lifelong career.
We are committed to ensuring our services are delivered to Maori in a manner that recognises and respects Maori values and beliefs. As an organisation we recognise our obligation to Te Tiriti o Waitangi and acknowledge Maori as tangata whenua who have unique values, social structures and worldviews.
We work with a range of partners in local and central Government, public and private sector agencies and community groups to advise on delivering effective and efficient disability support now and in the future.
About the role | He korero whakamarama mo tenei turanga
As a Service Delivery Manager, you will possess strong people management experience, leading a team of support workers to ensure the people we support are placed at the heart of everything we do.
This Nelson based role includes occasional 'on call' weekends as scheduled by a rotating team roster.
Your Responsibilities Include:

Build and maintain an engaged, motivated and high performing team across the services you lead
Monitor and effectively manage the quality performance of services
Deliver appropriate quality-of-life, clinically informed, person-centric support for the people we support in our services
Ensure the balanced management of funding contracts in your area, to ensure both customer needs and financial requirements are met
Build and maintain strong, open communication with the people we support, and their families/whanau, communities, and natural support networks

What you will bring | Nga tohungatanga mo tenei turanga

Experience in disability
Experience in a service management/operations role, preferably within the disability or community services sectors
Strong leadership experience, a passion and expertise for developing skills in others
Previous financial and budget management experience
Excellent interpersonal, communication and influencing skills, and highly developed emotional intelligence
A love of problem solving combined with resilience to cope with unexpected situations
Excellent planning and organisational skills

Why Us | He aha ai matou?
At NZCL, we're passionate about creating an inclusive workplace that promotes and values diversity, reflecting the communities we serve. Choose a role that will not only see you develop your career but will also provide you with the opportunity to make a difference in the community each and every day. Apply today if you think you could be our next Service Delivery Manager!
Applications Close | Te katinga o tenei whai turanga: 31st August 2024
Please apply via our website including a CV and cover letter.
All applicants must be a NZ Resident/ Citizen or have a valid NZ work permit.
Only suitable candidates will be contacted for interview




Reference #


27956




Posted on


01 Aug 2024




Closes on


31 Aug 2024 17:00




Location(s)


Nelson branch area




Expertise


Disability Support




Job level(s)


5 - 7 years of experience




Work type(s)


Permanent full-time



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Job Function:

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Service Delivery Manager
Company:

Healthcare Of New Zealand



Job Function:

Management

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