Management (Information & Communication Technology) Are you looking for a full-time gig to flex SAP Consultant skills and build your management skills?Do you enjoy working with variety of clients on diverse projects?Want to learn, grow, and make a big impact for the company and your clients?Yes, yes and yes? Do you crave an intimate work culture where you won't get lost in the crowd, work/life balance and flexibility to work from anywhere, the ability to bring your authentic self to work AND a funky central city office that's got a games corner?Yes, again? Well, you might be just what we're looking for!So, who are we?We are an SAP platinum partner and our clients' trusted partner in ERP and business transformation, meaning you will work with our clients to solve the right problems and deliver the right outcomes by focusing on what's important at every stage of your ERP/ business transformation.Our mantra is "Delivery Done Right," and we take pride in delivering exactly that.We do this by making you (future employee) shine – when our people shine, our customers shine.To join the amazing us, you must have:Bachelor's degree in a relevant field (e.g., computer science, information technology, business).SAP Consulting Certifications (Technical and/or Functional)Experience in delivery of complex managed service contractsStrong communication skills, with the ability to communicate effectively with clients, project teams, and other stakeholders.Analytical skills with the ability to analyse data and process enhancements to improve the quality of deliverables.Strong knowledge of SAP solutions, modules, and best practices.Strong relationship building skills.Excellent communication and presentation skills.Ability to work collaboratively with diverse teams.Previous experience in a similar role.Understanding of SAP technologies, market trends, and the ability to drive execution excellence.Familiarity with project management frameworks.What's it like day-to-day?Great question! Here's a snapshot of what your day would look like at Lagom:Service Management: Provide specialized oversight of operational and technical processes, addressing issues and identifying improvement opportunities.Value-Focused Delivery and ensuring contract deliverables are metRelationship Building: Foster strong connections with key customer stakeholders at various levels.To promptly and effectively diffuse and de-escalate service delivery challenges and professionally manage all key stakeholder feedback and communications.Ongoing Management: Oversee and track the implementation and modification of solutions, ensuring adherence to SOW'sProject Transition: Support the seamless transition of projects from readiness to operational phases.Risk Management: Manage risks associated with customer change requests, identifying service implications.Escalation Point: Serve as the escalation point for service delivery or operational issues.Reporting: Develop and maintain metrics, reports, and analyses, Service Reporting, customer WIP managementCollaborative design and implementation of new service offeringsEvaluate and refine service delivery processes to optimize efficiency and effectivenessDelivery of small projects to AMS customersTechnical/Functional Leadership based on experience in operating in Technical/Functional roles prior to transitioning to Service Delivery / Project Management So, what's in it for me after all that awesome work?We are big on perks and provide a range of benefits to support your work LIFE, whatever your circumstances. As a valuable team member, you get:Flexible leave options including the ability to take annual leave and sick leave from your start date.Birthday leave- On your special day, you get to take the day off to celebrate YOU.Access to company mobile plan that includes unlimited talk and text with generous data allowance.Unlimited access to SAP Learning HubHop on the "United Vibes" social club so you can keep vibing while making a difference.Opportunity to work from overseasFriendly and relaxed working environment. We are not big on suit & ties…Hybrid working model (2-3 days in the office and the rest from anywhere…) Bespoke career progression framework where your career development will be a journey — sometimes sideways, sometimes forwards, and always flexible.Attractive salary package Central CBD locationState of the art office facilitiesFree Health insurance & EAP servicesFree tea, coffee and fruit in the officeAnd so much more….Does this sound like something you'd be interested in? Then apply through the link:https://career10.successfactors.com/sfcareer/jobreqcareer?jobId=1057&company=lagomgroupSo how does the selection process work?Interested candidates:Apply through the link providedComplete the screening questionnaireSuitable applications are shortlisted for interviews 2 X rounds of interview Answer the phone so we can deliver the good news! Your application will include the following questions: Which of the following statements best describes your right to work in New Zealand? How many years' experience do you have as a service delivery manager? Do you have customer service experience? What's your expected annual base salary? How many years' experience do you have as a SAP Consultant? Report this job advert Don't provide your bank or credit card details when applying for jobs. Researching careers? Find all the information and tips you need on career advice.
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