Service Coordinator - Food & Beverage

Details of the offer

Join our team at Cardrona Alpine Resort as the Services Coordinator - Food & Beverage ! We're looking for a dynamic individual to ensure excellence across our F&B operations, maintaining high service standards while keeping within budget. If you're a hospitality professional with strong leadership skills and a passion for delivering exceptional guest experiences, this could be the role for you!
In this role you will be responsible for overseeing guest service across all F&B outlets, ensuring that staff are well-trained to deliver exceptional service standards. You will collaborate closely with the Executive Chef to design and cost menus for each venue, ensuring they fit within budget parameters. Additionally, you will be responsible for developing and managing drinks and cocktail menus, maintaining appropriate stock levels, and ensuring that all liquor licensing and health regulations are strictly followed.
You will take charge of special functions and events across multiple venues, ensuring they are executed within legal and budget requirements. In partnership with the Purchasing Manager, you will assist with stock management and ensure efficient inventory control across all outlets. A key aspect of your role will be to lead and contribute to the food and beverage marketing strategy, creating and implementing promotions.
Beyond management, you'll play an active role in daily operations by supporting front and back of house teams, including running shifts, barista work, and providing assistance in the kitchen as needed. You will also conduct training workshops in guest service, food handling, and barista skills, ensuring that staff are equipped to uphold our high service standards. Additionally, you'll be responsible for maintaining accurate payroll records, including completing timesheets and overseeing departmental logistics, all while leading your team to ensure an outstanding guest experience at all times.
What we're looking for:
NZ Licensed Controller Qualification (LCQ) or Managers Certificate.
Minimum 3 years' hospitality experience.
At least 3 years in a leadership role.
Comprehensive knowledge of food, beverage, and current hospitality trends.
Experience working across multiple venues with a calm, adaptable approach.
A background in barista training and menu design, with a flair for innovation.
Strong leadership, communication, and guest service skills.
What's in it for you?
A chance to work in one of New Zealand's premier alpine resorts.
Opportunity to lead and innovate in a dynamic F&B environment.
Amazing staff benefits, including discounts on F&B, retail, rentals, and lessons, plus a FREE Cardrona x Treble Cone pass.
Join a passionate, fun-loving team committed to delivering extraordinary guest experiences.
Who are we?
Cardrona / Treble Cone prides itself on bringing together a team of people from all over the world who are the friendliest, most helpful, most proactive, and consistently go the extra mile to provide amazing guest service. At Cardrona/TC we're more than just a team - we're a family. We have fun, work hard, support each other, and are passionate about our resort and our values. If this sounds like you, come join us!
Additional information:
Location: Cardrona, Wanaka, Treble Cone
Number of positions: 1
Employment Type: Full Time (Min 30 hours per week), Permanent
Hourly Rate: $27.50-$31.00
How to apply:
Click Apply now to be taken to our careers page.
Please note that we will be interviewing candidates as they apply, and if the right person is found, we may close the role off to any further applications.
Reference # 9324
Posted on: 9324
Closes on: 08 Oct 2024 12:00
Expertise: Food & Beverage FOH
Job level(s): Experienced (specific to the particular position)

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