Service Advisor - Albany Toyota

Full Time Application Closes 17 Sep Auckland - North Shore Sales and Related Worker Albany Toyota is an award-winning family-owned and operated dealership with over staff members across multiple sites. We have over 30 years of automotive experience and a proud history of providing excellent customer satisfaction. We are currently searching for our next Service Advisor superstar to join our growing Service Department at our Albany location. You will be joining a supportive, enthusiastic and fun service team who will ensure you are supported through the day-to-day duties of the role. We are looking for a Service Advisor to join the team and help with the following: Portray a positive first impression to customers. Checking in customer's vehicles, including a pre-service walk around/inspection of the vehicle. Explaining the work required / carried out on customers vehicle in detail. Keeping customers informed throughout the day the status of their vehicle and discuss any extra work required. Making service bookings whether it be by phone, email or in person. Providing accurate quotations to customers. Ensuring accurate customer data entry. Invoicing and taking payments. A bit about you: Strong customer service skills. Well-presented and excellent interpersonal skills. Excellent phone manner and communication skills. Great time management and multi-tasking skills. Computer illiterate with good administrative skills. A can-do attitude and a fun and outgoing personality. Full and clean drivers license. Ability to work on a rostered Saturday. Good technical understanding of motor vehicle servicing and repair. 2 years minimum experience as a Service Advisor. In return we offer a competitive remuneration package and a company vehicle. At Albany Toyota we want all our staff to succeed and grow within the company. You will be working with various departments of highly trained, experienced, and supportive groups of people who will make sure there is never a dull moment. With great benefits and perks such as a free warrant of fitness on your personal vehicle each year, discounted parts and services, and become a member of our BOOST employee benefit program!