The role: We are actively recruiting a highly skilled and energetic Senior Sales Associate to join our high-performing team at our Boutique in Ponsonby, Auckland. Reporting to and supporting the Management team, the successful candidate will be hands-on while actively collaborating to ensure all KPIs and metrics are met. This role will be an advocate for brand ambassadorship, operational and customer service excellence. Our successful candidate will continually nurture, inspire and assist in driving our Ponsonby boutique from strength-to-strength. You must be versed in store operations and strive to be a leader in customer service and retail. Candidates must be able to work both weekend days. How you will contribute: Actively utilize CRM stratagem to engage, develop and maintain interactions with our community while building a strong network of clients Consistently strive to overachieve set sales budgets and KPIs Use product knowledge and internal training tools to maximize and drive sales Ensure VM presentation standards meet company guidelines and requirements all while reflecting the brand Ensure housekeeping standards are maintained in accordance to company guidelines Embody all areas of brand ambassadorship with a demonstrated passion for the company Positively contribute to company culture – you will be warm, positive & forward-thinking Assist the wider retail team with all retail operational and inventory management duties Support all store processes and compliance Key Requirements: Proven experience as a seasoned Retail Sales Associate or similar role is essential. A background in a high-end retail environment is desirable Exceptional and elevated communication and interpersonal skills Excellent organizational and time management skills Experience in inventory management Competency in Microsoft Suite and POS systems including inventory management software Strong attention to detail and demonstrated initiative Ability to work autonomously as well as part of a wider team Ability to work flexible hours, weekends inclusive. To be considered you must be a NZ permanent resident or citizen. Recognizing and developing exceptional talent is at the core of our recruitment process. At Karen Walker, we are committed to developing an inclusive culture and environment that celebrates diversity and equality. By embracing our brand's heritage DNA, we promote these values in all forms and create a safe environment for all employees, applicants, and our community. Due to the high volume of interest, only shortlisted candidates will be contacted. #J-18808-Ljbffr